The Mark New York

酒店位置很好，離大都會博物館特別近，走路就到👌，酒店的服務也特別好，早餐很豐富👍

老房子臨街，稍微有點吵，隔音不是特別好。其他可以説完美，是我在紐約最喜歡的酒店之一，位置也非常好，步行可達中央公園、大都會博物館等等。

So many kind people helped us have an exceptional experience at The Mark! Farida, a gentle spirited-girl with a big smile, greeted us at the front desk then checked in on us from time to time during our stay as did the Guest Manager. Later that day, Gabriella, the concierge, helped us get fabulous tickets to an incredible show. Every time we saw these particular faces, there were smiles all around, which added to our experience. After a lot of walking on a cold day, the neighborhood faces, the kind hospitality, and the warmness made our stay memorable, from the doormen to our sweet waiters to housekeeping. Speaking of cold, it was lovely to change into a quiet, cozy, yet elegant room after a full day out and take a hot bath/shower. The water pressure did not disappoint! Having a little extra space in NY is like finding treasure. It doesn’t happen that often, so the extra space also added to our experience. The bed and pillows were very comfy. We slept well each night and woke up refreshed. The food in the restaurant was delicious. We enjoyed breakfast and dinner! It was hard to leave. Thank you for making our stay memorable!!! A Bientot!

Outstanding food Great service staff I enjoyed some of the best dishes. Starting baked cheese with truffles from Piermont . Sushi but not Japanese style. What an experience. Then a seafood platter with oysters, lobster and on top was the tuna tartar I would die for. In the previous month I didn't drink so much Champagne

We stayed here based on our travel advisor's high praise and booked with points, so we were not rewarded with the usual upgrade stuff. The bell staff greeting was friendly and the check-in was efficient. Our room was not ready at 4PM and we were offered a drink at the lobby bar, which is hosted by a bartender right out of a Noel Coward play, who entertained us while we waited. The place is packed with folks who appear to be on an expense account and their entourage checking in for dinner. The restaurant is beautiful, and the menu is well thought out. Aesthetic of the public rooms and the guest room is tightly planned, but deco chic, with caramel colored overstuffed mohair seating and gleaming nickel lighting in the reception area. The hotel room had a gorgeous marble bathroom, with deco cabinetry and nickel finishes, and the room was designed to convey whimsy and high style. The one complaint about the check-in was the unmonitored wait - we went back to the front desk after an hour plus at the bar to see if the room was ready. The front desk should have retrieved us when the room was ready instead of leaving us in the bar to fend for ourselves. That said, when we were finally taken to our room, we were moved almost immediately when I showed concern of potential noise from Madison Ave. The room faced an interior courtyard, and was small, but it was serene, which fit the bill. Technology was well planned in the room as was the mini bar and closets. I would guess the hotel gets a great many business guests and would recommend it to my traveling professional friends. Dinner through room service dinner from the kitchen was handed over to the Morton's Salt rep, because the soup was darned near inedible, and I'm a gal that likes my salt. However, brunch in the restaurant for us and friends the following day, albeit expensive, was very tasty (try the avocado toast), so the salt police were in control. I've eaten dinner at the restaurant with friends before, and it's a place to "see and be seen", but great.. Breakfast through room service delivered perfectly poached eggs, and the exercise room is adequately equipped. The coffee cups weren't the usual tiny breakfast tea, but real coffee mugs, which I liked. Housekeeping is well managed because the room was spotless, as was the exercise area and public spaces. Management gets the joke here, and there's a "ricksaw" to Bergdorf's as well as a hotdog cart outside for the welcome pooches. I'd go back to this hotel, given it's competition in the neighborhood, but would opt into an upgraded room with Fine Hotels & Resorts or Virtuoso, and get the perks.

Great location and hotel staff. Bday cupcake in room with fruit. Disappointing restaurant experience. We had a reservation for birthday lunch at streetside. We checked in a few minutes early. We were appropriately dressed maybe over dressed since it was a birthday lunch. The host checks us in then says - oh someone has sat at your table. we waited thinking someone just sat down and would be moved. He them says it a special guest or event- i didnt hear the exact word after special. We are a little taken back but I state we are hotel guests in case he didnt see that. I was surprised to be bumped so rudely. He says they cannot accommodate streetside but can he offer the lounge and walks that way. I know the lounge is packed because we passed it on way down. I say we wanted to sit outside and that was our reservation. He says he can offer us the back patio and i say i didnt know there was a back patio and he hands us off to two inside hostesses and says can you take these hotel guests to the back patio. I didnt know there was a back patio because i dont think its really part of the restaurant or it shouldnt be part if a Jean Georges restaurant. It's a small area with a few tables that werent set up. The walls must be thirty feet high with a view of the venting system and a slice of sky. It not decorated like the front or inside of the restaurant It is not offered on Resy as a seating location. We should have left but we ate quickly and paid the bill. They sent us like 15 pastries and said on the house which went to waste since we were two people and had already ordered food. I think restaurant reservations should be honored, especially for hotel guests. At the very least if you're bumped for someome , attempt to offer similar seating My app still has a completed streetside reservation so we were clearly bumped. Not 5 star service The back patio should not be offered. I phoned guest services later and they said that shouldn't happen and would check with the restaurant but I heard nothing back. Tips: If its a special occasion phone again to confirm or go down from the room early or be prepared to argue on 77th street.