The Blakely by LuxUrban

This hotel is a fantastic option if you have the right expectations. Pros: Fantastic location, huge rooms (for NYC), clean, no extra charge for 3 or 4th guest in 2-queen rooms, great price Cons: This seems like it was previously a 4 or 5 star hotel that hasn't had much maintenance in the last 30 years and is now a limited service hotel offering reasonable prices. It is clean but a little rough around the edges (could use some paint and wallpaper repairs, some stains in carpets, etc). Staff are very nice but sp****, so you may need to have a little patience at check-in, towel requests etc. Overall, I think it's a good value for money, especially if you're a family and don't want to pay for an extra room for the kids. The pictures are very accurate in terms of what the place will look like, though they don't show some of the slightly shabby aspects.

Very rude staff. No shampoo or conditioners given. They have no towels too. Extremely rude staff. They didn’t care at all.

I really enjoyed my stay, the bed was huge and comfortable and it had a bath which was a big plus. The wifi was good and the room was clean. Good friendly service, would stay here again :)

I had a awesome day in the hotel. It was clean and friendly environment and employees were friendly.

Hotel is very nice and clean, has a very homey feeling, amazing service by the staff, great location.

A bit dirty

忘拍圖了 酒店復古風，工作人員服務態度很好，我們行李很多，入住和退房非常積極主動幫我們搬行李。 再來説説缺點吧 1️⃣電梯好小，衹能站4個行李箱和3個人，電梯就滿了。多一個人、多一個行李箱都裝不下！！！ 2️⃣個人感覺廁所過大了 顯得床那塊有點緊湊，雖然配了個沙發床，但是也睡不了 也就是個座位，反而占房間總體面積。 3️⃣第二天退房 不提供免費的寄存服務。寄存一個收2刀，我們7個行李收了14刀！！！一般酒店不應該免費寄存嗎？？？這點很不滿意！！

This poorly maintained, ideal location, and improperly managed hotel has got serious issues. Google Lux Urban and you’ll find the leadership are a bunch of scammers. NO bath towels in the entire hotel when we arrived and for the first 3 days. Phone communication doesn’t work in the hotel, several broken or missing items in the hotel room. Beware, they don’t send confirmation emails when you book through their site either. YIKES, avoid or book at your own risk.

The hotel was definitely a bit dated , but we had a great room , very clean and comfortable and large king bed on the 12th floor. Staff were very friendly ! I was concerned about negative reviews about people getting refunds for cancellations, but took a chance anyway , glad we did . I booked directly with wyndam and the price was reasonable , would definitely stay here again !