Microtel Inn & Suites by Wyndham New Ulm

Slipped on the floor by the elevator after being in the pool area. Fell on my back . Hurt my back. With witnesses.

Apple Bees to the left of me, Pizza Ranch to the right. A gas station and a grocery store too, what's not to love.

The property was dirty. The hotel was dirty. I do not believe that was house keeping fault. Lack of supplies and staff. You have to ask for any kind of house keeping. Trash removal, towels all of it. The breakfast was only fully out when management wasn't there and it was just left overs untill it was gone.The pool was freezing. The jacuzzi was as warm as the pool should have been. No towels in the pool area. Gotta ask and getting more than one tiny towel is a feet. Most of the staff were absolutely amazing accommodating and willing to go the extra mile. I didn't run into anyone in the hotel that was pleased with their stay. Dump was used alot. It was an average hotel. Great for folks who travel for work and just need a bed. The town was pretty. Not many options in that area. I'd stay there again. I would bring some cleaning supplies though. There was staff that definitely made up for the typical hotel inconveniences.

I booked 3 rooms double queens. One son had issue with getting even warm water for a shower (320). The only issue I had was this inconsistent banging ( it was louder in the bathroom (119), it wasn't water pipes. It was more like something metal that was loose and a current was causing it to bang. Very annoying.

Comfortable, net our needs Liked the room. Sofa was nice and the sofa bed a bonus. Bathroom was showing its age. Door was difficult to close and it rattled when the fan on the ventilation unit was on. TV was mounted and didn't tpull out and turn so was difficult to see from the sofa.

People smoking in the pool and staff didn’t noticed until someone called it in. Poor breakfast.