Coconut Palms Beach Resort II a Ramada by Wyndham

The good- Location is great Price is very good Room is reasonably sized and the bed is comfortable The bad - The walls are so thin that I can hear every word the people next to me say The noise goes late into the night Since the walls are super thin I heard the neighbor’s rooster alarm at 6am each morning The room was not particularly clean Overall it was fine for a quick 2 nights and I really did like the location. If I were to come back with my family and/or for a longer stay I would go elsewhere.

Omg! Where do I start? Still under construction , dust in the hallways. The room? The floors were slimy, like a film over them which I thought was a cleaner but then I used a paper towel and wiped it, black! There was a film of dust on all appliances and the rugs were certainly not vacuumed. Fire detector hanging off the wall with towel draped over it, one of the blind panels was laying on the floor. No utensils in the unit (that has a kitchen by the way), kitchen sink…gross. Frozen stains in the freezer. Need I go on? Will I come back?!? Hahaha for $2000/5 nights?! No F’n way!

Not our best visit here. We've been the past 3 of 4 years. Our room was on the 5th floor and at times both elevators were out. This was hard for my husband who had a recent heart attack and couldn't climb the stairs easily. Management was very rude and told us we could just wait. The pool was closed early one night without any notice and people were rudely told to leave or they were gonna be locked in the pool area for the night. One family had just had pizza delivered and were trying have a family meal. And we couldn't sit on the balcony because of construction next door and constant jack -hammer like noise all day. Again - we love this area but this was our worst visit in regards to how employees treated us. The one exception was Dominic. He was always professional, very attentive and went above and beyond to help guests.

The moment I walked in to there so called lobby , I was disappointed. All of the personnel working at the front desk were rude!! There were no carts to take your luggage to the room. I had to make several trips from my car. One elevator and the smallest one I've ever been in. Parking was unbelievable!! The hotel is falling apart and dirty. The bathroom shower didn't have any grab bars , which was a big issue for us. I talked to the young man at the desk about moving us. That conversation went nowhere. Don't waste your money!!

We stayed at the Royal Palm building which is in serious need of a renovation. The dishwasher wasnt cleaning because a part was loose. The shower head was rusty. The kitchen was just barely furnished. The living room seats 4 and no more. I'm adding a star because we paid a decent price to stay for the week.

THIS WAS OUR 2ND STAY HERE, AND WERE VERY PLEASED. THEIR IS A YOUNG MAN AT THE FRONT DESK NAMED DOMINICK WHO IS VERY HELPFUL. HE CARES ABOUT THE PEOPLE THAT STAY HERE. I CAN'T SAY ENOUGH GOOD ABOUT THIS MAN. HE IS THE REASON WE BOOKED AGAIN. OUR ROOM WAS NEW AND HAD EVERYTHING WE NEEDED. STEPS TO THE HEATED POOL OR BEACH WITH PLENTY OF CHAIRS.