Best Western New Smyrna Beach Hotel Suites

Very nice location with access to the beach. The pool was open, and the parking was ok. A few cons are they don't allow smoking on the property, and they allow dogs, so the smell of dirty, wet dogs can be bad at times.

Nice location. Needs MAJOR CLEANING and updating. So the first day at the hotel we were glad to see and hear the ocean. Shortly after our check in 1 of the 2 elevators broke and was out of service our entire stay. Making us have to use the emergency stairs a handful of times. Second night of the stay, my wife noticed the phone, had mold growing out of it. Then she freaked and started looking everywhere.. it doesn't look like the room had been cleaned Fully in a long time.. the tabletops were clean, but table legs were extremely dirty. Porch had cigarette butts even though no smoking was allowed. The carpet was rolled in the middle of the room. Causing a trip hazard. The hotel was an amazing spot but I would not stay there again. Due to how dirty the room was

Great location, great front desk staff. Musty, moldy-smelling room. Lots of clientele noise, arguing in lobby. Really disappointing. Star rating is way off on this property.