Roseate House New Delhi

I stayed there for 31st night with my two kids and parents - excited to ring in the new year! But everything went south! Well not sure it should be a five star property Check-in : they couldn’t find my bookings of two rooms even when I had already emailed them the details and we were communicating from a week Prior. Room: extra bed provided (on charge) was hard plywood folding type, the mattress provided with that was as hard as a rock. We couldn’t sleep obviously- imagine this being 1st of Jan - first day of new year Service: the overall hospitality was amiss. At 2 am the bed would only be provided if i pay first!! The duty manager will not be available to speak or address the issues! At time of check-out no mention of all the hassles of previous night and they charged twice the price for that horrendous bed!! Please help yourself - book somewhere else.

Service was sub par for a hotel of this price, wish there was more recognition when we first enter the compound. The facilities and ambience of the hotel was good neither the less.

Hotel location and food is good but the hotel amenities are bad to the price they charged. Room mattress was uncomfortable and sagging spring. Not much gym amenities.

I’ve stayed at Roseate House New Delhi many times, perhaps 11-12 visits by now, and it never disappoints. The hotel has a fresh, youthful energy, thanks to its young and attentive staff who keep everything running smoothly. The breakfast is consistently excellent, offering a wide variety of delicious options. It’s always a pleasure returning here, and I look forward to my next stay!

Great hotel, lovely staff, SPA was especially great. Spa manager was Devika- she provided outstanding service and professionalism.

Comfortable stay. Very hospitable staff. Close to the airport.