Gæstebruger
8. september 2023
I've spent many years in India, and this is by far the best place I've ever stayed. I cannot express enough praise and gratitude to the staff here, not only for their professionalism and exceptional level of service but also for their astonishing kindness and understanding. I stayed here for three weeks after my passport and wallet were stolen in Old Delhi. This was a very stressful experience, but all the staff here went out of their way to make me feel comfortable and help in any way they could. A special thanks must go to Abdul, Shibu, and Lekh Raj, but I extend this gratitude to every single member of the staff. I wish I could thank them all by name. They were amazing. The service and hospitality were exceptional, but more than that, everyone was so polite and well-mannered, greeting me with warm smiles at every opportunity. This truly made me feel at home, and I am so grateful to all of them. Losing your passport in Delhi is a horrible experience, but I'm glad it happened for the kindness and generosity I saw in people. I should also mention that the room was fantastic - I don't have a single complaint. It was super comfortable, clean, very well presented with excellent facilities at a very reasonable price. Honestly, I don't think you will find a better room in Delhi. Please do not believe any negative reviews you read about this place - I can only imagine they come from rival establishments. If I could give this place ten stars, I would. I look forward to my next visit and meeting all the amazing staff again. As a final testament to Hotel Mannat, after three weeks of being caught up in a bureaucratic nightmare trying to sort out my paperwork to go home, when it was all finally over, I felt very sad to be leaving. Once again, my eternal gratitude to all the staff. Hope to see you again soon.
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