Fairlie Hotels & Resorts

Not maintained well. Stained sheets, no hot water, breakfast buffet was poor quality.

The hotel was more of a resort as its spacious with only a couple of floors. Enjoyed the stay a lot as there weren't much people around. The place was quiet and serene. Staff are very well mannered and extremely helpful. The food was excellent as well so kudos to the chef. Never had to wait for a service and was treated extremely well.

This is one of the many banquet venues in Chhattarpur area that are popular for weddings. We were invited here for a wedding, which was held in a space that combined a lawn (where snack and chaat counters had been set up) with an indoor space (for the dinner buffet, a mandap, more seating, and a stage). The decorations, with fresh flowers (and artificial), chandeliers, and so on looked pretty at first glance, but after a while we began to notice that it's all showing a good deal of wear and tear: stains on upholstery, the carpet faded and scuffed and dirty in places. The adjoining washrooms too reflected a similar neglect: though there was an attendant there, the place was cramped, messy, and just poorly maintained. Food was average. The chaat was good, but the rest of the food (vegetarian North Indian) was nothing exceptional.

We had an experience at Fairlie Hotel Delhi at celebrate our son's engagement , a party of almost 300 people.. also we stayed at the hotel for 2 nights booking all 37 rooms. We are thankful to Fairlie and team to make our event a success! The party went out well , the food and decoration was taken care of well. though we were committed that the music can go on until 3am, but at the time of the party they asked us to close down at 12, which was really upsetting ! The hotel is bit run down now, definitely needs a refurbishment. I would suggest that the service levels can improve a bit ... Hotel GM is a great person, but could have been more humble , same with the sales staff.. They should be more trained to serve guests rather than shouting or saying words like "you are lying" . we were disappointed to hear such a behavior from hospitality industry. Also we felt that there was miscommunication between staff, as things agreed and committed to us were not serviced correctly , example we had strict instructions not to charge our guests anything but still the hotel staff took breakfast monies from our international guests.