Renaissance Cairo Mirage City Hotel anmeldelser

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Wael and Abdo made trip amazing. Concierge team 10/10. Hugely let down by Ahmed GM of front of house who was incredibly rude when asked about Marriott bonvoy benefits on laundry and spa. Started shouting and even swore at me in Arabic to his collegague. He thought I didn’t understand Arabic but I understand both Arabic and Russian. All good though his behaviour will be reported to further boards in the Marriott Group. Kind Regards Adam

All was very good except that a mouse ran across my feet when we were about to have dinner at the garden restaurant!

Very pleasant hotel, it was amazing in everything except you need a car as it is quite far from public transportation

Fare enough

Good place. Not so good at reception for checkin.

After 13 hours in a plane without hotel reservation it was the first that come over to my trip, I just try it and I don’t regret even one single cent that it cost! Staff extra friendly, always attentive to the kids, just imagine that you flight 13 hours with two kids and then the manager of the hotel give you a free buffet breakfast! Yeah that’s what Mohamed Khattab did!the whole hotel extra clean, the room as they show in the pictures confortable, the pool was amazing…. In general this is a hotel that I’ll recommend to anyone that wants to have a really relaxing family time!

Good hotel

Giving lower rate for the location is just because of the road construction happening there. Otherwise i enjoyed my stay at the hotel.

Everything is good , my fligh is late at nigh i ask for late check out , but they refuse i ask to pay for that but they refuse , so i make booking for 1 day but i just use the room for 4hours and half Then meet friend there he ask for late check out same of my request but they accept with him , but with us no So dont like this thing spefial have women and baby

The surrounding is not so good.

位於新開羅別墅區，酒店裡面有想要的一切，出去設什麼也沒有，所以就在酒店裡麪享受就好了，聖誕還有裝飾。

很滿意的入住體驗，環境很好，服務好很用心，，中餐和早餐非常好吃，，比較清淡，，，可以免費延時退房，，

帶點度假風格，有接送機服務，這正是我們選擇這裏的初衷，後來發現圖片上的泳池竟然是真的冬天還可以下去游泳，這就超出了我的預期，雖然我們並未下水，但值得給一個點贊。