Island Luxurious Suites Hotel

Pilgrimage began here from Tel Aviv airport via bus. Lovely, relaxing pool. Many buffet choices for the pilgrims, with limited bar. Extraordinary views of the Mediterranean. Some additional services around corner and down some steps that we wish we would have known about.

Start with the positive: if you get a balcony facing the ocean, it’s a great view. I wish I could say more nice things, but my wife and I did not have a great stay here. The photos do not match the room, as all the furniture is worn down and scuffed. The safe didn’t work properly and couldn’t be fixed. Food was not good, and the elevators were always incredibly slow. The value was definitely off- it was very expensive and did not meet the expectation. However, what really made this a poor experience was the staff- we decided to leave early and wanted to know if we would get a partial refund for the days we we had paid for in advance but weren’t going to use. Apparently only the manager had this information, and for 5 straight days the manager was unavailable. Every time I called, they promised they would tell the manager, and each day I called back they seemed to have no record of my previous conversations. Incredibly frustrating experience, and fairly representative of how subpar I thought the service was. Would not recommend staying here.

Avoid this hotel like your life depends on it. After a week here I need a holiday. The loud music from the pool blades into our room from 9am till 6pm. I tried complaing for 3 days. The answer was the people are "chilling". I heard many others complaing. When my husband and I said we are canceling another week they insisted we have to pay eventhough we will not be there. The furniture is all old white plastic. The place isn't clean and there is NO access to the beach. None. The dining room is in the basement. Having loud music blasting into your room when you don't want it is a form of mental and emotional abuse. That's what the "Island Hotel" does. Abuses it's "guests"

Great place very modern rooms. Service is above expectations. Parking could be better, however, consider anything around it is not bad. Food service is not available here, except for breakfast, but there are plenty of restaurants on the same plaza.

Excellent choice, great room and breakfast, staff amazing, views from the room were breath taking and I highly recommend this hotel Parking was included The pool was not available during winter months

There are 29 floors and just 3 elevators , we have waited 40 minutes just to go down to the lobby from the 14th floor On Saturday they give you old food from Friday Very dirty I needed to change the key 5 times because it didn’t work and they Believe that I’m lying and I have changed the key Worst hotel ever and the service is another thing they don’t serve you