MPM Hotel Arsena - Ultra All Inclusive

Great location, hotel is right on the beach & is a short walking distance to Nessebar old town! The staff is excellent and the food selection at the buffet is varied, flavourful and plentiful!  The facilities are very old, furniture in the rooms is dated and in dire need for an upgrade. Rooms are very basic they lack proper lighting and electrical plugs especially by the night tables.  Sun loungers are very uncomfortable and the umbrellas are small so they barely protect you from the sun.  Our stay was enjoyable overall, mainly thanks to the staff and the excellent location of the hotel

Currently staying here from 12th to 22nd for 10 days. Room/suite is massive and def can't complain and has a great sea view. Weather early season so far has been a bit hit and miss but kind of expect that. The food is good, I can only say good as its typical all inclusive stuff and definately not exceptional. Nice stroll down to old nessebar is lovely and a typical old town as you'd expect really. But I still 2 lev each which some reviews were saying 5 years ago so no inflation there. But.....and only a small but....some people say its really cheap??? Take off the really, its ok but only on par with home and someone said 3 course meal for 2 people is £40! Show.me where please as is double that but on hol it's the usual . May update after the full 10 days here 👍👍👍

It's not our first time in Nessebar, but it was our first time in MPM Arsena. We went to other hotels in that area and none of those was that bad. The good parts: - the food was ok, enough choice for everybody and it was fresh - the pool was clean - the bar had many choices for drinks (alcoholic and non-alcoholic) - private beach - location - right on the beach - beach bar The bad - by far, the room was the worst thing about this hotel - cleaning was the worst that I have seen, speaking about long-term cleaning (mold between the tiles, stained sealing, stains on the walls, see the pictures) - we tried to change our room, but they didn't want to change it - the toilet was leaking, addressed to the reception but nobody came for the whole of our stay (4 days). More than that, the person from the reception was trying to explain to me in a bad English that maybe it's not the toilet, but from the ceiling. - the windows in the bathroom was so badly positioned that people from the other room could see me siting on the toilet - the view was to another room - in the room was so cold, that I came back home with a cold. Tried to adjust the temperature, but the thermostat didn't work at all; even switched off ventilation completely from the thermostat, but ventilation was still on. - the chairs on the beach don't have a small mattress on them, you sit just on your towel - on the private beach there was no "security". People that were not staying in the hotel were coming and sitting there and someone even took my chair while we were in the water. - the beach bar didn't have all the drinks - the outside of the hotel looked dirty - some of the stuff didn't speak English and were sometimes rude If you ask us, you are better off to another hotel than this one.