Suzanne W
1. april 2025
Our second stay here, a lovely 3 star hotel. All the staff deserve 5 stars, hard working and friendly, special mention to Sergio and housekeeping who kept our room spotless. Thank you ☺️ The beds are really comfortable and a great shower. We had a room at the front of the hotel last year which has lovely views of the mountains but had a pool view room this time. You get the sun all afternoon this side so lovely to sit on the balcony. The choice at breakfast is excellent and the lady doing the eggs is always so cheerful, she should train in customer care! Love the location, it’s a quiet one way street a short walk to Burriana beach and into Nerja, where there is a great choice of restaurants. We had a couple of small issues with our room which were dealt with within an hour by a friendly maintenance man, excellent service! Plenty of sunbeds available round the pool. Again staff work hard to keep the area spotless. Love the happy hour, great atmosphere in the bar. Reasons for not giving a perfect 5 are personal to us and may be things that wouldn’t bother others. I requested a top floor room and we were allocated a ground floor. The receptionist kindly moved us to the second floor and I appreciate requests aren’t guaranteed. The solarium didn’t open until our last day and the jacuzzi was locked The pool is freezing, would rather pay more to stay there and have a heated pool There was maintenance being done on the restaurant/bar by the pool which on one day was particularly noisy so not very relaxing. Again I appreciate that maintenance needs to be done.
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