Gæstebruger
31. januar 2023
Without a shade of doubt, when I first saw their website, I sure was impressed for it looked splendid. But when I reached the property and saw things first-hand, I could see that things were not quite the same. For a 17-year old property, age is telling as it is creaking at the joints and requires some very urgent upkeep and maintenance. They are so near to being amongst the best, yet they are so far removed from that elite company. Let me explain why. A nondescript signboard is all there is for guests to locate this place. It is adjoining a more impressive ‘Shelter Beach Resort’ to make it easy for visitors to find. Upon entering, you will be welcomed by a barren parking lot. The property is laid in a constricted and straight train like layout, interspersed starting with the Wooden Cottages, the play areas, the swimming pool, beach-side rooms, the restaurant and the sea-facing dining area with a bar which for some reason was closed. Beyond the seaside dining zone is the beach. We stayed in the top-of-the-line Wooden Cottage Double. The interiors and the exteriors were a far cry from the pictures which were posted on the resort website. Our cottage door would not even open half its full way making us literally squeeze through, because it was warped. The living area was okay, but the sofa-cum-bed was broken and was not firm enough to even stretch on. Both the bedrooms, though small were good enough. However, in one bedroom the A/C was dripping water, wetting the mattress. The two bathrooms were functional, but by no means well-maintained or in respectable condition. The washbasin countertops had come unhinged from the wall and were broken / were peeling off. The door latch in one bathroom was usable as both its ends were not aligned – hence the door could not be closed. The water pressure in the cold water shower was a mere trickle, while the hot water shower was gushing hot water, making it near impossible to have a comfortable shower. The price paid for that place was definitely not commensurate with what the cottage offered us in return. The play area for the kids is best left unused since the swings, slides and the merry-go-round are all ill-maintained - rusty, rickety and surely very unsafe for children’s use. There is a carrom board, a giant plastic chessboard and a table tennis table all cramped and within arm’s length of each other. The throughout 4-feet deep swimming pool is nice, but given the crowds in the water, it is anything but clean. So if you wish to enjoy some time in the pool while it is still clean, it is better to be among the first to enter the pool. As time goes by with more and more guests jumping in, the cleanliness and hygiene of the pool become a serious concern. The dining area set on a raised platform, overlooking the beach is good. But the constantly hovering crows waiting to snatch a beakful of food is a menace. The food quality is not bad. However, the pricing seems rather steep and unjust for the dishes. The bre
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