Azul Beach Resort Negril

1. There was a big stereo type when they found out that we were locals. 2. There was a leak in the bathroom, numerous complaints and nothing was done. water leaking directly on the toilet seat didn't know it it was Grey water or clean water. 3. Buffet line especially breakfast was always run out of items. 4. Had to wait 15 minutes to be seated for Buffet breakfast. And was never offered any water. Had to asked for silverware.

The views of the property were nice, and the workers were very pleasant and welcoming. However, I would not revisit for several reasons. One being that there needs to be improvement on the property such as renovations and updates. Also, the food was horrible! My fiancé and I pretty much starved our entire stay. We couldn’t wait to leave which is crazy to say. Everything literally lacked flavor and it was honestly so disappointing. Especially because I was celebrating a birthday. And speaking of birthday, I was told something special would be done for me for my day, and I’m still waiting. I didn’t feel special at all that day and they didn’t keep their word which is not good at all. Also, there should be more available restaurants on the property, the select they have , combined with the lack of in stock items is very distasteful. Entertainment could’ve also been better too, I feel as though there was barely any compared to other resorts I’ve been to. My rating of this hotel would be a 3 out of10 and that’s only because of the beautiful views and beach. Very sad that I made this the resort to celebrate my birthday.

Didn’t like the idea that I keep have to call to get a housekeeper to come clean the room and the mini bar wasn’t stacked I have to keep calling for someone to come restock it when it should have been fill up from before I got there

Stayed here a few years back and loved every minute of it. But the vibe now is terrible. Majority of the food was pretty bad. There were a few staff members that stood out at the property and were excellent. But overall not a very good experience and won’t be coming back.

Review: Azul Beach Resort Negril Travel & Location • The resort is about 1.5 hours from Montego Bay airport, so prepare for a long drive — not ideal if you get motion sickness. • Avoid landing on Fridays — traffic to Negril can easily stretch the trip to 3 hours. Arrival & Check-In • Greeting was underwhelming: no cold towels or welcome drinks (others received them, we didn’t). • Reception staff didn’t explain how the resort works, where the restaurants are, or give us basic orientation. Food & Restaurants • Restaurant availability is inconsistent. At night, usually only 2 restaurants (sometimes with a buffet) are open. • No clear communication — the app is unreliable, and you constantly have to ask the lobby which places are open. • Buffets lack air conditioning and often run out of food/items. • Coffee is only available at one lobby bar; items like flavorings or even bottled water run out. • Food quality: average (2.5/5) — edible but not memorable. Portions and certain items (Jamaican patties, piña colada mix, snacks) run out quickly. • Room service is limited — e.g., ordered fries but received plantain fries instead. Pools & Facilities • Advertised adult-only pools are not enforced — kids are present. • Some pools are in poor condition with cracks. • Snack/beach bars run out of food if you don’t go early. Rooms • Many rooms are close to the road: expect traffic noise, music, and even flat tires at night. • Lighting system is confusing, almost like a “di

Rundown, rooms need a huge refresh, inconsistent restaurant availability. Not enough umbrellas at pool or on beach. Main pool looked abandoned and no one swam there because it didn't look welcoming.