Beacon Beach Hotel Negombo

Нормальный отель, хороший вид, отличный вид на океан, еда тоже очень понравилась, есть горячая вода, фен, кондиционер, удобная кровать.

Staff at front desks are very rude.. And they lied to us.. and didn’t provide bath towel. Three of us used only a face towel after taking shower. we booked Triple room for adult 3pax and they provided double room which doesn’t fit to us.. please don’t book hotel specially family with kids

Looking at the positives, the west side of the hotel had a decent view. Some food tasted good which was pleasing. However our orders took a long time to deliver and other customers received their orders even though we ordered first. Moving on to rooms, the door knob was very difficult to lock and we had to request help from a staff most of the time. The room itself were not clean. There was dust everywhere, hair everywhere, even in the bathroom to the point where it felt disgusting to use. The walls in the bathroom were not painted properly. There were no tiles on the balcony as well. We couldn't use the bathroom the first night. We also asked staff to give three beds for each room and they failed to provide accordingly to our request. Moreover, there were stains on the bed and the pillows looked as if they haven't been clean for a long time. The bathroom provided good serviced but smelled very bad. The air condition in the room does not work properly, as it is too old. WiFi services were available but was inefficient. WiFi kept cutting every now and then. I couldn't use the internet properly. Also, the television in the room does not work properly, as soon as I turn it on it makes a sound and immediately turns off which is very dissapointing. Moving onto another area, this hotel fails to cater for Muslims. Staff did not realise dogs are haram for muslims and did not chase them away from us.