Vila do Mar Natal

Tudo muito bom pessoal muito atencioso pretendo voltar mais vezes

Já me hospedei nesse hotel inúmeras vezes, mas, apesar dele ter um potencial grande, a qualidade geral caiu muito. Hoje o hotel não tem a menor condição de atuar como all inclusive. Isso porque as comidas servidas são de baixa qualidade e a apresentação das mesmas não colabora nenhum pouco, sendo comum vermos alimentos queimados, bolos solados e a alimentos com uma variedade ínfima, conforme a foto. Além disso, o quarto tinha o piso e as paredes extremamente molhadas, suscitando a possibilidade de quedas. Fato esse acarretado pela condensação do ar condicionado. Resumindo, o hotel está passando a sensação de extremo abandono, ainda bem que só reservei 1 diária dessa vez.

First of all, cleanliness is clearly not a priority here. The room I was given was dirty, with visibly soiled bed linen that looked like it hadn't been changed in days. The overall infrastructure of the hotel feels completely abandoned—peeling paint, broken fixtures, and an air of neglect throughout the property. The food? Let’s just say that the only thing edible was the natural fruits. To top it off, if you arrive at night, good luck finding where to check in. The reception closes at 7 PM, leaving guests completely lost and wandering around with their luggage trying to figure out where to go.

This is definitely a hotel to go with kids and family. Kids are free to play all the time at the pools and the beach and enjoy family time. This is not a luxury hotel, but definitely a very comfortable place to have family holidays near the beach. The views are the best. You can view the ocean at all times, with the sounds of the waves. Beautiful. The food is very good and at all times. The hotel people work hard to meet everyone requirements. I think plastic plates and mugs are perfect for the hotel characteristics. Will suggest to do the same for the ice-cream and deserts to avoid plastic flying with the winds.

Me and my family booked the double suite that supposed to be the best that the hotel had to offer. But it was a big disappointment. The structure was old, paint on the walls coming off, sheets with stains, the balcony was full of dust and dirty, we found multiple cockroaches at the bathroom, the shower was horrible to keep the flow of water and keep it warm, the buffet was okish, not the best or remarkable but at least you won't be starving. The service at the weekend is a nightmare, during breakfast, lunch and dinner, there was no plates, cups, enough food.... I believe the hotel is still trying to be back to the great days, but need to improve a lot to be considered one of the best of Natal. Oh, it's tough to get uber at the hotel, be prepared for at least 15min wait to get someone.

Estadia excelente, quarto muito bom, excelente localização, alimentação regional muito boa, funcionarios eduacodos, proa ativos e muito solicitos. Gostamos de tudo e voltaremos com certeza! Área de lazer proximo a tudo, pra quem vai com criança é muito bom, e ainda teve musica ao vivo a noite.