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Placering4.4
Faciliteter4.4
Service4.5
Renlighed4.4
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Negative anmeldelser(26)
Danificent
Superior-dobbeltværelse
Overnattede i jul. 2023
Solorejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 12. aug. 2023
Ankom meget sent kl. 23.00. De opgraderede min seng til en større seng. Hotellet har en 7 eleven i det, som jeg plejede at købe nogle sene aftensnacks. Der er også nogle restauranter, pools naturparksti og fitnesscenter og andre faciliteter, som jeg ikke nåede at udforske, fordi jeg ankom så sent. Rumfærgen kom og hentede os lige til tiden. Det bragte mig også tilbage til lufthavnen til tiden.
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Thank you for your feedback. We hope you had a pleasant stay overall. Thank you for choosing our hotel!
Gæstebruger
Standard Urban Twin Room
Overnattede i jan. 2025
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 3. mar. 2025
Regular shuttle service to Narita airport etc really helps us to chill a few days before going to Tokyo.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you so much for taking your time to review Hotel MYSTAYS PREMIER Narita. We are glad you enjoyed your time with us and that our location perfectly suited your trip needs. We strive to provide the best customer service, so we are delighted that we were able to exceed your expectations. We look forward to seeing you again. Hotel MYSTAYS PREMIER NaritaReception
FatinFarhana09
Standard-værelse til 3 personer
Overnattede i jan. 2025
Rejs med venner
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 23. feb. 2025
The room is decent. just enough space for 3pax. Love the provided pyjamas. Ironing facilities available upon request. Airport shuttle services is so convenient. Just be there on time. No reservation needed. Family mart convenience stores just below the hotel.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for your wonderful review! We're happy to hear that the room size was just right for your group, and that you enjoyed the provided pyjamas and convenient ironing facilities. It's also great to know that the airport shuttle service and the nearby Family Mart added to your convenience.We look forward to hosting you again in the future.Best regards,HOTEL MYSTAYS PREMIER NARITA Front desk
Gæstebruger
Komfortværelse - ikke-ryger(dobbeltseng)
Overnattede i dec. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 15. jan. 2025
The hotel have spacious lobby and many facilities like family mart and laundry room. It really helped when my family and I were there. It also provides free shuttle bus to and fro for Narita airports and Aeon Mall.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for sharing your wonderful feedback! We're delighted to know that you and your family enjoyed our spacious lobby and the convenient facilities like FamilyMart and the laundry room. It’s great to hear these amenities made your stay more comfortable.We're also pleased that you found our free shuttle service to Narita Airport and AEON Mall helpful. Providing convenience and comfort to our guests is our top priority. We hope to have the pleasure of welcoming you and your family again in the future!Best regards,HOTEL MYSTAYS PREMIER NARITA front desk
SWAT
Executive Twin ikke-ryger
Overnattede i nov. 2024
Rejs med venner
13 anmeldelse
5.0/5
Enestående
Slået op den 21. dec. 2024
Nice and friendly hotel , staff also .
When I realised that my room was being taken by others which checked by hotel staff . They immediately change and arranged another room for me without hesitation. Good service and polite .
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for your thoughtful feedback! We're delighted to hear that you found our hotel and staff to be nice and friendly. We sincerely apologize for the initial mix-up with your room, but we're glad our team could promptly resolve the issue and provide you with another room. Ensuring a smooth and pleasant experience for our guests is always our top priority.Your kind words about our service and politeness mean a lot to us, and we look forward to welcoming you back in the future!Kind regards,HOTEL MYSTAYS PREMIER NARITA Front desk
Norine L
Standard Urban Twin Room
Overnattede i nov. 2024
Par
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 9. dec. 2024
Location is close to airport. Very convenient to take shuttle bus to town or airport. Near by Aeon mall.
Family mart locates at G/F.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for sharing your feedback. We are delighted to hear that you found our location convenient, especially being close to the airport and providing easy access to the shuttle bus. We’re also glad you enjoyed having Aeon Mall nearby and the Family Mart on the ground floor, making your stay even more comfortable. We hope to welcome you back soon and provide another enjoyable experience!Best regards,HOTEL MYSTAYS PREMIER NARITA Front desk
Gæstebruger
Standard Urban Twin Room
Overnattede i dec. 2024
Familie
15 anmeldelse
3.5/5
Slået op den 10. feb. 2025
Good value for money! Hotel room is big.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for your feedback! We're glad to hear that you found our hotel room spacious and offered good value for money. We hope to welcome you back soon! Best regards,HOTEL MYSTAYS PREMIER NARITA Front desk
Gæstebruger
Standard-2-personersværelse - for ikkerygere
Overnattede i feb. 2025
Par
1 anmeldelse
4.2/5
Meget god
Slået op den 12. mar. 2025
Everything was pretty good, except for when my luggage broke .. for a four star hotel … we have push the bellboy cart ourselves is very disappointing. The staff don’t bother to offer help.
Oversæt
Svar fra overnatningssted: We are pleased to hear that most aspects of your stay were enjoyable. However, we are truly sorry to learn about the inconvenience you experienced with your luggage and the lack of assistance from our staff. This is certainly not the level of service we aim to provide, especially at a four-star hotel. We will address this with our team to ensure that all guests receive the attentive service they deserve. We hope to have the opportunity to welcome you again and provide you with a more comfortable and seamless experience.Thank you once again for bringing this to our attention.HOTEL MYSTAYS PREMIER Narita
Gæstebruger
Superior-2-personersværelse - for ikkerygere
Overnattede i jan. 2025
Par
43 anmeldelse
5.0/5
Enestående
Slået op den 5. feb. 2025
Everything great and perfect location for stopover and transit to other city. Food is great!
Oversæt
Svar fra overnatningssted: この度はホテルマイステイズプレミア成田にご宿泊いただき、誠にありがとうございます。「すべてが素晴らしい」とのお言葉をいただき、大変嬉しく思っております。また、ホテルの立地や食事にもご満足いただけたことを光栄に感じております。お客様の期待に応えられるよう、今後もより良いサービスを提供できるよう努めてまいります。次回もぜひご利用いただけますよう、スタッフ一同お待ち申し上げております。ホテルマイステイズプレミア成田
Ana
Superior-værelse til 3 personer
Overnattede i nov. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 25. dec. 2024
Great service all around from checking in , eating breakfast and checking out had a great experience.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you so much for your kind words! We're thrilled to hear that you had a great experience from check-in to breakfast and check-out. Providing excellent service at every step is what we strive for, and your feedback means a lot to us. We look forward to welcoming you back on your next visit.Warm regards,HOTEL MYSTAYS PREMIER NARITA Front desk
Gæstebruger
Executive Twin ikke-ryger
Overnattede i nov. 2024
Familie
2 anmeldelse
4.5/5
Fantastisk
Slået op den 20. dec. 2024
Booked for one night for our last day in Japan. They provide free shuttle service to and from airport, Aeon Mall and JR station. It was super punctual. There was a convenient store within the hotel where everyone spends all their balance cash notes and coins buying snacks and what nots. The hotel staff here is used to international travelers and they speak good English and not so much Japanese like in other hotels. There was a koi garden which entertained my children.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for sharing your wonderful experience with us! We're so glad to hear that you enjoyed your stay on your last day in Japan. It’s great to know that you found our free shuttle service to the airport, AEON Mall, and JR station punctual and convenient.We're also pleased that the convenience store and our koi garden provided a fun and helpful experience for you and your family. It’s always our goal to offer a welcoming atmosphere for international travelers, and we’re happy that our team was able to assist you in English.We hope to have the pleasure of welcoming you back on your next visit to Japan.Best regards,HOTEL MYSTAYS PREMIER NARITA Front desk
like2travel
Executive Twin ikke-ryger
Overnattede i maj 2024
Familie
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 19. jun. 2024
Hotel is 15 mins drive from Narita Terminal 2 and 10 mins drive from Terminal 1. Booked a room for 4 people and the room was very spacious. I like the fact that there is a family mart just at the lobby of the hotel.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for your feedback. We're pleased to hear that you enjoyed your stay and found our location convenient, with just a short drive from both Narita Terminal 1 and Terminal 2. It's great to know that you appreciated the spacious room and the Family Mart in our lobby. We hope to welcome you back soon.Best regards,Hotel Mystays Premier Narita
Ernst NZ
Superior-2-personersværelse - for ikkerygere
Overnattede i maj 2024
Solorejsende
10 anmeldelse
4.0/5
Meget god
Slået op den 12. jun. 2024
Mystay ticks all the boxes , fair and very reasonable prices for a room larger than average in Japan! (21SQM). A pool, spa, Zen-garden, reliable free bus service to Narita station, Aeon shopping centre, airport ( all terminals) . There is a convenience shop inside with oodles of items to choose from, a typical Japanese Onsen for 500yen , fully equipped gym. The staff are friendly and overall i give it full thumbs up. Ernst New Zealand
Oversæt
Svar fra overnatningssted: Thank you for choosing to stay at Hotel Mystays Premier Narita. We appreciate you taking the time to share your positive feedback with us. We are delighted to hear that you were satisfied with our pool, garden, free shuttle bus service from/to downtown Narita and Narita Airport, and our staff members. Also we're happy that our facilities such as a convenience store which is 24 hours open, sauna and spa and training gym worked well for you. Thank you once again for your kind feedbacks and for choosing Hotel Mystays Premier Narita. Best regards, Hotel Mystays Premier Narita Front Desk
Gæstebruger
Superior-dobbeltværelse
Overnattede i apr. 2024
Rejs med venner
5 anmeldelse
3.7/5
Slået op den 2. jun. 2024
While the check-in was smooth and the english-speaking staff at concierge was detailed in the available facilities e.g. sauna chargeable at 550 yen per pax, I was shocked by how unclean the room I stayed in was, at the highest level 11: dust was perpetually flying visibly in the air and worse if you smack the stained bed a bit; could see the dust and dirt stuck on TV remote control; there were stains on the bed; there were hair strands in the bathroom (e.g. bathtub); and there was a foul stench when I opened the bathroom (the kind that wet clothes did not dry properly hence proving the lack of ventilation in the bathroom). Thankfully I stayed for one night only though I did not use the facilities.
The hotel seemed popular with other airline staff and tourists (Chinese, Thai, Korean) who could be rowdy at the lobby area and convenience store located at level 1 of the hotel. I did not feel exactly safe.
All in all, I would strongly discourage booking this hotel.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to provide us with your feedback. We sincerely apologize for the numerous issues you encountered during your stay, especially concerning the cleanliness of your room and the unpleasant smell in the bathroom. This is not the standard of service we strive to uphold, and we deeply regret that your experience was far from satisfactory.We take your comments very seriously and will address each of the points you raised with our housekeeping and maintenance teams to ensure such issues do not occur in the future.Once again, we apologize for the inconvenience you experienced and appreciate your feedback. We hope you will consider giving us another opportunity to provide you with a better experience in the future.Sincerely,HOTEL MYSTAYS PREMIER NaritaFront Desk
Low Sean
Standard Urban Twin Room
Overnattede i aug. 2024
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 17. sep. 2024
Very comfortable and convenient
Oversæt
Svar fra overnatningssted: Thank you for your great review of our hotel. We're glad to know you found our hotel very comfortable and convenient. We'll try our best to improve our service to meet our guests' expectations. We're looking forwarf to welcoming you soon.Best regards, HOTEL MYSTAYS PREMIER NARITA Front desk