Hotel Garden Napoli

The breakfast is excellent. The view is amazing from the dining room.

Ottimo rapporto qualità prezzo,personale gentile e disponibile. posizione comoda per visitare il centro,a pochi passi dalla stazione e dalla metro. ottima colazione inclusa nel prezzo

Stayed here for 3 nights. After reading stories here I was afraid what can I expect because people described it like a horror story. And they are wrong (unless something really went wrong for them or hotel changed). Hotel has small elevator. We were in room 606 on the 6th floor. Our room was for four person but we were only three. Room was spacious with balcony. Room had aircondition, tv (very small), small fridge and bathroom (needs renovation but its ok). Bathroom had shower. We got 10 towels and the staff changed them every day as well as cleaning our room. Staff was helpful and pleasant. Location is great because of its price and it s near city centre (Centro storico), stores, restaurants and main train station. Only problem is that near main station there s lots of homeles people and bumbs but we didnt had any problem although it isnt nice walking near them on night. All in all hotel has breakfast which is great (juice, water, fruit, caffe, tea, cereals, jams, croissants, toasts, cheese, butter, salami..) and would recommend staying here.

Good clean Hotel . Amazing location next to Garibaldi Square . The staff were brilliant extremely pleasant and very helpful and they could not do enough for us . When I return to Naples I will definitely be staying here breakfast was also very good . Extremely good value for money would recommend especially for people on a budget. A truly great experience.

We did not accept 8 persons from Lithuania to the Hotel Garden Napoli. My colleagues and I had paid vouchers. From 07/04/2022, from 8:40 PM to 11:00 PM, we spoke to the hotel staff who threw us on the street. Only with the help of the director of the reservation system did we get another hotel. We do not recommend this hotel to anyone.

It is cheap, budget place, which I dont mind for staying for the short city trip. But what is terrible about this place is the behaviour of the staff working in the hotel. They are very rude and unpolite. I was quite shock and very disappointed when the receptionist was calling to our room at 1 in the night. We were all ready deeply sleeping and he requested us to immediately move to the another room, because the water was leaking from the bathroom pipe. We were not even understand, whats going on, because he wasnt really speaking English at all. We ended up in the very cold room, without any apologise or compensation. I tried to ask why we can not just simply move in the morning instead of the packing our clothes in the middle of the night but I just got the answer in the italian language, which I can not understand. The new room was soo cold that I had to sleep in my jacket. There is simply nothing for breakfast. The woman work in the breakfast room doesnt seems to be care about anything more than about her phone. I asked for bread and she brought me some old hard toast packed in the cling film so I completely lost my appetite. There was not even the toaster. There was some small hard croissants, but only one for person and everything looks not fresh or tasty. You better to walk just couple of the steps in the street to the Grand cafe bar, where is lovely fresh bakery and coffee served and people are very nice to you. Dont make your day ruin with the breakfast in this hotel. The location is just couple of the minutes from the Garibaldi station and area is very dodgy, full of the refugees sleeping on the ground. If you order the airport transfer from this hotel, they will give you one of the staff working in the hotel with the small dirty car, but for the price like a official taxi. If you looking for some information about the Naples area, they can not speak English, so you better find on the google. I will simple not recommend you to stay in this place, is just completely waste of your money. You better to just book some airbnb and dont let this hotel to ruin your well deserved holiday.