Lopota Lake Resort & Spa

It’s was a beautiful resort, They have many swimming pool and many restaurants and many activities 😍👍, but the resort far from the city:)

The resort has a beautiful and well maintained territory- everything is thoughtfully designed. The pools are great and the aquapark is a lot of fun. There is a large number of stuff throughout the property, which helps keep things running smoothly. There are a lot of activities: horses, bicycles, wine tasting and so on. However, there were also a few disappointing aspects. The service is very very slow, we had to wait more than an hour and a half for room service. Very few staff members understand English which makes communication difficult. If something goes wrong - the food isnt good or you wait too long , or even if the waiters make a mistake- the usual response is "sorry", with no real attempt to fix the issue or offer compensation ( it doesn't apply only to waiters, but to the majority of the staff). We were left with the impression that costumer satisfaction isn't always a priority.

We had planned a special family vacation at this hotel to celebrate my father's 70th birthday—a meaningful occasion we were all looking forward to. Sadly, just before our trip, my mother suffered a sudden and serious stroke, forcing us to cancel our plans and focus on her urgent medical care. We immediately contacted the hotel, explained the situation in detail, and requested some form of consideration—whether a partial refund, credit, or even just a gesture of understanding. Despite the nature of this emergency, we received no response or acknowledgment, and absolutely no willingness to accommodate or even discuss the issue. We were not looking for special treatment—just a basic level of empathy in a truly difficult moment. The lack of compassion and customer care was incredibly disappointing, especially given the circumstances. This experience has left us deeply disheartened. I would urge anyone considering this hotel to be aware that if something goes unexpectedly wrong—especially something as serious as a medical emergency—you may be met with silence and zero support. We expected better.

Lopota Lake Resort was final destination in Georgia. The property is awesome and very scenic. We stayed there for a night. All age groups will find something for them on this property. This would be a good place to finish off one's tour of Georgia. A great place to relax. Their breakfast buffet was sumptuous. We had dinner at the IKE Asian Fusion restaurant. The Dynamite Shrimps and Sushi rolls were yummy. The ambiance is simply superb. The property also has an Italian and Georgian restaurants.

I stayed at Lopota Lake Resort for four nights, and unfortunately, it was a completely disappointing experience. The biggest issue was the poor management and lack of proper service. For dinner, I had to wander around the hotel looking for options because the Italian restaurant was closed for private reservations for two nights. When I tried the main restaurant, the food was far from the quality expected for the price. I attempted to dine at the local Georgian restaurant for a second time, but most of the seating was already taken, leaving me with limited choices. When I finally decided to order room service, I requested a glass of wine and received a completely unreasonable response: “We don’t serve wine by the glass to rooms, only by the bottle.” In a so-called luxury resort, such pointless restrictions make no sense. At this point, I’ve given up on the resort’s dining options and am surviving on a can of beans I brought with me—because at least that’s reliable!” Overall, this resort fails in terms of service, management, and food quality. The surrounding nature is beautiful, but when basic amenities and dining options are so poorly managed, the experience becomes frustrating. If you’re looking for a smooth and enjoyable stay, I would not recommend this place.”

Amazing place! I can imagine how peaceful and relaxing it is in the fall and winter seasons! Has lots of pools and a small waterpark. There are plenty of activities for both kids and adults. The grounds are well manicured. We went in the summer and it was busy, but it didn't feel crowded at all. Will definitely come back!