Shuian Lakeside Hotel

This property is also with the name Sun Moon lake waterfront resort. Please read the recent reviews and don’t get fooled by the rating as this hotel has probably playing with different names for rating. We stayed at the high floor lakeside view room 604@5. This is the worst room as the whole room is not functional for guests. Its walks and roof are all reflecting making it very weird. This room is make full golden and is very cringy design. The bathroom is full open and you can never have a comfort of a closed space . There is no towel rack , no place to keep shower head , the soap dispenser is far so you have to walk out or the shower are la etc..when asked for a change of room they showed the top room with a balcony which was definitely better but instead of giving it as a service they wanted to charge us more for it 70 USD more per night which is ridiculous. As we had checked in late night we asked whether can cut short by 1 night and we will find another hotel for the next night. Initially they agreed but next day at breakfast they said they can’t cancel, going back on their own word. The breakfast is absolutely for peasants not worth staying here Also the rooms are next to a market which has late night music and rooms are not sound proof at all

The cleanliness of the room was unsatisfactory, particularly the bathroom, which had an unpleasant odor. Furthermore, the service provided by the front desk was below expectations. Despite booking for two nights, we received a call from the front office after the first night, asking us to check out due to a clerical error on their part. Even after realizing their mistake, no apology was extended to us. Additionally, the disparity between the photographs shared online and the actual conditions of the hotel was significant. While Sun Moon Lake is a wonderful destination worth exploring, the substandard experience provided by this hotel could potentially mar your overall experience.

窗外景觀：伊達邵碼頭及日月潭湖景 房間設備：按摩浴缸 公共設備：飲水機、電梯 其他服務：有配合自行車店的租賃優惠 入住心得：建築年份較大，此房型不算最佳觀景視野，但以CP值來說算不錯了，重點是早餐很好吃😋

伊達邵碼頭第一排，景色無敵，緊鄰伊達邵商圈，覓食容易。可惜設施老舊，例如房間燈泡不亮、冷氣老舊不夠冷，洗手台水龍頭關不太緊。

飯店地點方便，旁邊晚上都有食物可以買來吃， 4人住2間房間，一間房間花灑不能用，內還有前組客人遺留的肥皂！一間洗手台上遺留蜘蛛🕷️屍體～😅 隔音效果不好，如果淺眠者不推薦～ 飯店附早餐！早餐為家常料理～喜歡的人會喜歡吃～

跟櫃檯反應問題，有得到立即的回應與解決問題！