Renaissance Nanning Hotel anmeldelser

great economical car hire, the car was brand new and is powerful and easy to drive, car was deliver to the airport.

Booked into the Club Double Room and it was an enjoyable stay with easy access to the Club Lounge. Enjoyed the gym as it was quite well equipped. Will definitely come back again for another staycation, especially on a long weekend. The breakfast was good and the service at the club lounge was really good. Thank you!

Good location, a lot of restaurants can walk by, close to the concert stadium. Staffs are very polite and friendly.

Great, friendly and efficient service. Brilliant breakfast buffet for both western and Chinese selections. Very comfortable bed with a spacious room and lovely city views. Well stocked lobby bar downstairs with a great selection of wines, teas etc.

Overall the hotel is well organzied. Only staff not smart, careful and not detailed in mind. My stay extended one day, since cannot change the original booking (a 2 days stay), I made another one separately. Upon check in, reminded reception, and the gentleman did arranged my check in through out entire 3 days. Unfortunately, the assigned room at 19th floor (?) has bad smoke smell, thus I requested a change of room, at first the customer service lady on phone asked me to open window, and giving different kind of excuse and tried to refuse my request, after much request, she said she will arrange and will can me back. Which took 15-20mins and still no return call for updates, until I called again and finally got a change of room to 18th. another 2 bad experience were : 1) after changed room to 18th, only 2 days being arranged and on the 3rd day when I returned to room, my card was disabled and I had to go down to reception and got my card reactivated, where the girl did challenged me about my booking, said it's no record showing that I have 3rd day booking... 2) my booking is executive room, with free lounge service, after being moved to 18th, I am not able to access 19th to enjoy the lounge, and, I had to go down to reception, again... for the rest, overall service is OK, and the lounge is great.

The hotel is good ..cheap ..value for money and the lounge happy hour was good

Front Desk reception charged 1000 RBM to my card supposedly meant for pre authorization deposit ! When checking out , hotel manger lady helped with the booking of Didi and made a terrible mistake to input the wrong destination! Not sure why Nanning Renaissance had such unprofessional staff to represent their branding ! It was a huge slip up in view of the brand that the management should take a serious look into it ! My feedback was highlighted to the Management when they sent an email to me and after which they don’t bothered to provide a reply. I presumed that they had no explanation or any improvement solution to offer which is disappointing! I must add that the actual ambience and food was fine in this hotel but the Workforce representing the brand is lacking and must be reviewed seriously .

Very good design and service💕🥹

The quality of this hotel is pretty high, the view is great and the executive lounge is worth the price bump I feel， the staff all speak English and provide good service. the bed is soft and everything is clean. the food outside of the executive lounge is not very good though, avoid the burger. the club sandwich is okay.

love it , nice

All in neat condition, clean, good and friendly service at the front desk.

一家三口5/2入住 住：行政大床升級到行政雙床（沒啥用），非會員提前郵件溝通了，沒有小童床圍，提供多一張被子。 吃：早餐一般般，無功無過。下午茶的糕點真的好吃，連續吃了兩個下午。晚餐中規中矩，上兩輪，人很多。晚上沒去到，9點過去服務員就在搞清潔了。 玩：詳情頁介紹了有遊樂場，去到被告知拆除了。。周邊更是沒有任何東西玩。

五一假期連住了2晚 行政樓層 第一選擇的原因是因為國際品牌 性價比高，裝修很fantasy 不過不是全屋智能，low點…沒有洗衣服務這點有點驚訝，整體衞生其實沒有做到位，抹布用後的塵比較多，浴缸也沒有好好洗 早餐值得説一説，其實早餐很滿意很豐富味道也很OK，but！！我們家A先生在沙拉上吃出了很噁心的“捲毛”他都不給我看，怕我噁心到吃不下。跟服務員説了…經理抱歉了後…就沒有然後了。前一晚住的全季因為電話打不出去還有房間味道太大，是給了伴手禮和早餐券，這樣的體驗感就很不一樣很不錯。

首先感謝Maggie熱情周到的服務，幫我們安排了非常安靜的房間！萬麗酒店的服務水平很高員工素質拉滿！為我們的南寧之行體驗加分不少！酒店舒適寬敞乾淨整潔，配件齊全也很專業！有熨斗這點太到位了！下次來南寧還會選擇萬麗酒店！