Quite a disappointing stay.
Good: the hotel is new and modern, rooms are relatively large.
Bad:
1. Lots of bugs in the hotel, and in the guest rooms. Lots of mosquitoes in the rooms. I was bitten several times during the night, terrible sleep. When I reported this to the front desk they said it’s part of the experience of that particular location - being close to the mountains… and they said that I should just use bug repellent…
2. At breakfast, there’s only instant premixed coffee available. There is a coffee machine on the ground floor, but the staff didn’t actually know how to use it or clean it. I only realised that I was drinking ‘coffee’ from days old used coffee grind when an error note appeared on the coffee machine. The staff then said that’s no problem, turn it off and on and reuse it without actually cleaning out the old coffee grind… really gross.
3. Service is terrible. When Mum told the hotel staff that the lobby and shared spaces are muggy and hot as there’s no aircon, the hotel staff said to Mum that she should be more zen to cool down! How rude!
4. Hotel rooms aren’t very clean. Most hotels of similar price range in China is super clean. This one… is definitely subpar…
We moved out after just 1 night…
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