Wanda Realm Nanchang (Honggutan Wanda Plaza) anmeldelser

Name: Wanda Realm Nanchang (Honggutan Wanda Plaza)
Address: No. 1000 Fenghuang Middle Avenue, Honggutan District, Nanchang, Jiangxi, 330038, China, No. 1000 Fenghuang Middle Avenue, Mainland, Kina
Rating: 9.4

Wanda Realm Nanchang (Honggutan Wanda Plaza)

No. 1000 Fenghuang Middle Avenue, Honggutan District, Nanchang, Jiangxi, 330038, ChinaVis hoteloplysninger

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1 nat

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Værelser og gæster

Gæsteanmeldelser

9.4/10

Enestående

3485 anmeldelse

Bekræftede anmeldelser

Placering9.5

Faciliteter9.3

Service9.5

Renlighed9.5

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Alle anmeldelser(3485)

Positive anmeldelser(3430)

Anmeldelser med billeder/video(541)

Venligt personale i receptionen(546)

I nærheden af shoppingområde(322)

Praktisk for shopping(317)

Lækker morgenmad(300)

Fantastisk aftenudsigt(40)

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Fremragende motionscenter(32)

Lækker buffet(23)

Negative anmeldelser(55)

JamesHarris

Deluxe-værelse med to enkeltsenge

Overnattede i feb. 2025

Rejs med venner

33 anmeldelse

7.0/10

Slået op den 7. maj 2025

I am afraid to say, this will be the last time I stay in a Wanda hotel anywhere in China. This specific hotel, like every other Wanda hotel, was clean, comfortable, had beautifully appointed rooms, a great shower, good WiFi, friendly and professional service(although I was surprised no English was spoken at check-in) and a good location. However, all of this is completely redundant when the room is simply too hot to sleep in. It’s a problem I have faced in at least two other Wanda hotels elsewhere in China. My friend and I didn’t turn the air conditioning off once during our two night stay, we also didn’t open the curtains at any point and, despite being set to the lowest possible temperature, the room never once got below 25°c. When you are paying for a five star hotel you should be able control the temperature of the room as one of the most basic requirements.

Oversæt

Svar fra overnatningssted: Dear guests:Thank you very much for taking the time to share your experience in our hotel. We are deeply honored by your positive comments on our cleanliness, comfort, room decoration, bathroom facilities, Wi-Fi service, professionalism of staff and geographical location. We are well aware that the standard of five-star service is not only reflected in hardware facilities, but also in providing every guest with a comfortable and secure accommodation experience.We are deeply sorry for the room temperature problem you mentioned and understand it. Indeed, a comfortable environment is an important factor to ensure that guests can enjoy a good rest. We have recorded your feedback and will immediately conduct an internal review to ensure that our air conditioning system can meet the needs of all guests. We promise that for all the guests staying in our hotel, we will provide a suitable temperature environment to ensure that you can enjoy a quiet and comfortable night.We understand that differences in language communication may cause you inconvenience, which we deeply regret. We are working hard to improve the multilingual service to ensure that all guests can feel at home during their stay. We attach great importance to your suggestion, which will help us to continuously improve and upgrade our service.Thank you again for your feedback, and we look forward to the opportunity to provide you with better service. If you have any other suggestions or need further help, please feel free to contact us.Guest service manager Liu chen Long。

Gæstebruger

Grand Deluxe-værelse med kingsize-seng

Overnattede i sep. 2024

Familie

6 anmeldelse

9.5/10

Vidunderligt

Slået op den 27. okt. 2024

Nice hotel with helpful employees 👍🏻

Oversæt

Svar fra overnatningssted: 親愛的客人，感謝您下榻南昌富力萬達嘉華酒店。看到您對酒店的好評，作為酒店的“嘉”長，我表示非常的開心！在您的鼓勵下，我們會繼續努力…衷心的祝願您和家人，身體健康，萬事如意！期待您再次回“嘉”！賓客服務經理。

Samuel

Deluxe-værelse med kingsize-seng

Overnattede i maj 2024

Forretningsrejsende

1 anmeldelse

10/10

Enestående

Slået op den 8. jun. 2024

The staff is excellent and the room is so clean

Oversæt

Svar fra overnatningssted: Thank you for choosing to stay in Nanchang R&F Wanda Jiahua Hotel. I'm glad you like our service. There are 292 luxury rooms in the hotel, located in the infinity pool on the 6th floor of the hotel. It is a rare hotel swimming pool in Nanchang and even the central cities, and its landscape and sight will be an excellent experience for guests. Looking forward to your stay again, thank you! Chanchan Feng, Manager of Front Office Department.

Chinx52

Deluxe-værelse med kingsize-seng

Overnattede i jun. 2023

Par

34 anmeldelse

9.5/10

Vidunderligt

Slået op den 28. jul. 2023

Pretty good hotel, rooms could be better though but otherwise it’s worth the money since it’s that close to the mall!

Oversæt

Svar fra overnatningssted: 尊敬的客人，非常感謝您的分享與評價。我們將再接再厲，致力於為客人打造完美的入住體驗，舒適的休閑商務之所。我們誠摯的歡迎您下次的入住。

Gæstebruger

Executive Deluxe-værelse med kingsize-seng

Overnattede i dec. 2022

Par

1 anmeldelse

7.0/10

Slået op den 25. jan. 2023

We booked an executive double room - the executive lounge and swimming pool we’re both closed and the alternative food and beverage provided was sub-par. The quality not the food generally was rather poor - the boiled eggs we picked at breakfast were not cooked - and staff were not terribly attentive.

Oversæt

Svar fra overnatningssted: 尊敬的客人：您好！非常榮幸您選擇下榻南昌富力萬達嘉華酒店，並抽出寶貴的時間給予我們您近期入住體驗的反饋！請允許我代表酒店全體同事，感謝您的支持和厚愛很遺憾，在您本次入住時沒能達到您的期望，在此我代表酒店管理層和前廳部向您以真誠的致歉！感謝您將入住體驗的不快及時與我們分享，正因為您的意見和建議，我們才會有機會審視工作中的不足並隨時調整以求長遠提升。酒店管理層高度重視客人的反饋，我們也堅信，在萬達集團總部的督導和酒店總經理及所有酒店管理團隊的努力下，我們可以不斷向更高的目標邁進！當然，在日常運營和管理中如遇發現不妥之處及不妥之行為，我們一定會按標準和程序採取相應的跟進手段包括批評教育或紀律處分，請您相信我們！如您方便請告知我們您當時的詳情，具體日期和時間以便我們找到當事員工。再次感謝！您的入住體驗對我們至關重要！希望在不久的將來再次歡迎您回來，如您有任何問題，請您隨時和我聯繫！我和團隊將竭誠為您服務！

Gæstebruger

Deluxe-værelse med to enkeltsenge

Overnattede i sep. 2022

Forretningsrejsende

2 anmeldelse

10/10

Enestående

Slået op den 22. okt. 2022

The room is big and clean. The location is very central and accessible

Oversæt

Svar fra overnatningssted: Dear guest, I received your praise. Xiaojia said that she was very happy O(∩_∩)O~ We will continue to work hard so that you can always have the comfort and care at home... Xiaojia sincerely wishes you good health and all the best! Looking forward to your return to "Jia" again and feel our consistent and warm service. Thank you!

Anonym bruger

Executive Deluxe-værelse med to enkeltsenge

Overnattede i jun. 2025

Forretningsrejsende

25 anmeldelse

6.5/10

Slået op den 31. jul. 2025

設施：設施一般般，空調不行房間白天空調不製冷開16度，坐着不動都還會冒汗，電梯有幾台也沒空調，行政酒廊沒法用，歡樂時光就是一份套餐又辣又難吃，飲品酒水都沒有，床品潮濕，早餐一般，南昌拌粉和瓦罐湯太難吃衞生：中規中矩吧，房間沙發有污漬沒有清洗環境：紅谷灘比較繁花位置服務：一般般，前台一邊接電話一邊辦理入住，連客人定的什麼房型都搞不清楚，門僮還不錯會主動開車門提行李，客房服務也可以，送個東西挺快的，

Oversæt

Svar fra overnatningssted: 尊敬的賓客，誠摯感謝您入住南昌富力萬達嘉華酒店並花費寶貴時間提出詳盡反饋！您對行李服務、客房響應效率的認可令我們鼓舞，同時更對空調、餐飲及清潔等問題給您帶來的困擾深表歉意。我們已將您的建議反饋至相關部門進行整改，您的批評和建議是我們前進的動力。希望您對我們保持信心，您真誠的反饋能指導我們不斷地優化自己的服務。歡迎您下次光臨！賓客服務經譚彥卿。

Gæstebruger

Deluxe-værelse med to enkeltsenge

Overnattede i jun. 2025

Solorejsende

1 anmeldelse

10/10

Enestående

Slået op den 30. jul. 2025

去南昌看演唱會，暑假、週末疊加贛超，很多酒店價格都有些高，看到酒店有的優惠活動，就選擇了這家。首先交通非常方便，我們從南昌西站過去地鐵1號線就幾站路，出了地鐵走幾步就到了，避開了太陽的炙烤，酒店還有行李免費轉運西站服務，我們離店就能到西站取，真是太方便了。預訂的房間很大，空調也給力，整體很滿意，由於我對氣味比較敏感，禮賓司小徐得知後，馬上通知客房送來空氣凈化器，表示感謝！酒店就在市中心，商場走走就到了，大夏天適合在商場閑逛。另外馬路對面的萬達廣場很方便，樓下還有各種麪包奶茶店，吃吃喝喝隨心所欲。臨走收到可愛的小禮物，這是一次開心的入住體驗，下次天氣涼快些再來玩。

Oversæt

6/7

Svar fra overnatningssted: 尊敬的賓客，首先非常感謝您對我們酒店的評價，我們會再接再厲不辜負您的好評。如您在入住期間有任何疑問和需求可隨時在房間致電賓客服務中心與我們聯繫，我們將24小時竭誠為您提供服務，再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！賓客服務經理

Gæstebruger

Grand Deluxe-værelse med to enkeltsenge

Overnattede i jun. 2025

Forretningsrejsende

1 anmeldelse

10/10

Enestående

Slået op den 29. jul. 2025

遲到的感言！闊別10多年的再相遇，提前確認了入住訊息和房間喜好。當天晚間入住時，賓客服務經理親自迎送至升級的朝南房間。房間也提前精心佈置，並收穫了一份有温度的伴手禮。感謝首席禮賓司小徐，非常熱情的推薦南昌美食，還給我們做了旅遊攻略，這裏的整體環境有變化但依然有從前的影子。符合千禧年的懷舊。品質一如既往，保持着標準五星的規範。歷史悠久決定了它的房間層高與佈局。但它的價值不僅體現在地段上，更從“用心”服務上凸顯。是的，這次短暫停歇，所有的美好感受來自於每一位相遇的紳士淑女熱情款待。推薦！！！

Oversæt

Svar fra overnatningssted: 親愛的客人，感謝您下榻南昌富力萬達嘉華酒店。看到您對酒店的好評，作為酒店的“嘉”長，我表示非常的開心！在您的鼓勵下，我們會繼續努力…衷心的祝願您和家人，身體健康，萬事如意！期待您再次回“嘉”！賓客服務經理譚彥卿。

Gæstebruger

Grand Deluxe-værelse med to enkeltsenge

Overnattede i jun. 2025

Solorejsende

1 anmeldelse

10/10

Enestående

Slået op den 25. jul. 2025

酒店格調很高，六樓游泳池和健身房，讓我在休閑和鍛鍊方面都有很好的選擇。而且酒店的環境也非常安靜，前台Apple服務很好，酒店的價格非常合理，性價比很高。儘管價格相對較低，但服務和設施卻一點都不打折扣，真的是物美價廉。餐廳早餐菜品豐富。

Oversæt

Gæstebruger

Deluxe-værelse med kingsize-seng

Overnattede i jun. 2025

Familie

1 anmeldelse

10/10

Enestående

Slået op den 22. jul. 2025

很棒的的一次入住體驗，從剛踏進酒店門就感受到了店員們的熱情，禮賓的小徐特別熱情好客，熱心的為我們做南昌城市旅遊攻略，還為我們預約酒店的演唱會接駁車服務，真是太方便了，可以不用在演唱會門口苦等，專屬的司機來接送我們。酒店房間也很大，窗台都是落地窗視野很開闊。從早餐到下午茶到深夜暖心粥都有，吃的種類很豐富，南昌特色拌粉，水煎包，瓦罐湯，煎餅果子、白糖糕都有。各種設施也備的很全，從入住的歡迎毛巾到離店的暖心伴手禮都有。下次來南昌還住這裏！

Oversæt

6/7

Svar fra overnatningssted: 尊敬的賓客：您好，非常高興您對酒店房間滿意！感謝您的寶貴評價。您的認可是我們持續進步的動力。為了確保下次訪問時您的體驗更加卓越，我們特別關注並持續優化我們的服務與設施。期待再次為您提供舒適、愉快的住宿體驗。您的滿意是我們最熱忱的追求。賓客服務經理劉晨龍。

Gæstebruger

Deluxe-familieværelse

Overnattede i jun. 2025

Familie

6 anmeldelse

5.5/10

Slået op den 24. jul. 2025

角落都是陳年老灰，本來打算住兩天，兩家的孩子晚上都睡不着，鼻子癢，第二天一大清早就搬走了。沒拍照片，牀頭櫃下的枱燈電線全是灰，地毯不小心光腳踩上去全是渣子，牀頭櫃麪全是絨毛。完全不像星級酒店的衞生水準。

Oversæt

Svar fra overnatningssted: 尊敬的客人，非常感謝您抽出寶貴時間給予我們反饋。對於您在入住期間遇到的衞生問題，我們深感抱歉，這確實未能達到我們星級酒店應有的標準。未能徹底清理房間的各個角落，包括牀頭櫃下、地毯以及枱燈電線等細節部位。針對這一問題，我們已經立即對清潔團隊進行了再培訓，強調了對細節清潔的重要性，並實施了更為嚴格的衞生檢查制度，確保每位客人的入住體驗都能達到最高標準。我們理解這對您和家人的旅行造成了不便，並誠摯希望您能給我們一次機會，讓我們在未來為您提供更加優質的服務。再次感謝您的寶貴意見，期待您的再次光臨。賓客服務經理魏東龍!