Onn Nakatsugawa

The room was a little small, but it was a very comfortable stay overall. Free parking was provided just a short walk from the property, which was convenient. A simple self-service ochazuke was available for all guests, which was a warm and thoughtful touch. Shoes are not allowed inside the hotel, so everyone walks around barefoot or in socks. It felt a bit unusual at first, especially while waiting for the lift, but it also meant that no outside shoes were brought into the rooms, helping to keep the space clean and cosy.

Hotel was clean and very accessible from the train station. Do note you have to keep your shoes in lockers at the entrance so you’ll need socks or room slippers when walking within the hotel. Onsen was nice! It might have been a bonus if the front desk were more fluent in English.

The hotel facilities, location, cleanliness and service are all good, but the only problem is the pillows. They didn't have enough support and were a bit stiff, causing me to wake up with neck and shoulder pain. I wish the hotel had a wider selection of pillows.

Great stay! The room, the onsen, the service… This was the hotel with the largest variety of amenities I ever saw. Highly recommend!

very nice hotel. modern building amidst a small town. rooms are tad small, but very very clean.

Really impressed with this accommodation. We took two rooms for our family of 4. The staff were very polite, cheerful and helpful and the rooms were clean, cosy and well equipped. There is also an onsen which we didn’t use. Location is excellent, in nicer part of the town and close to the historic parts.