The Heron by Sarovar Portico India

Nice hotel. More upmarket than others. Very clean and offers a good service. I would recommend they do some more maintenance however, especially with the men’s steam room. It’s quite run down.

Great and friendly staff at this place,We held out full day meeting last week and everything went as expected. From the time of booking , Joy a professional manager was able to coordinate all our requests. Food was great and the meeting space was ideal. We will definitely book again and again for any events that we may have Thank you Joy for making it a success at heron hotel

Me and my son accommodated at Heron hotel from 17 march until 21 march. Our room convenient, clean and neat with excellent air conditioning, which made sleeping very comfortable. Hotel facilities were great and lobby's decoration looked stylish and african. Only little problem was shower, which didn't work properly. Hotel staff was polite and helpful, but sometimes especially in restaurant service was quite slow and seemed little unprofessional. One morning we went 6 am for breakfast, but coffee and some foods were not ready. We also asked for omelets twice, but never got them. One evening I took food from menu, starter and maincourse and I got my maincourse first. We ate every evening at hotel's restaurant and always there was lack of some portions. At breakfast we were wondering, why there wasn't any cheese or cold cuts for on the bread. We needed taxi every day to move in Nairobi. At first couple days we let reception to order a taxi, which were quite expensive. 40 dollars to national museum and back. Then we dicided to use uber, which was much cheaper. After all we enjoyed our time in hotel heron and these little notifications are not complains, but to improve service.