Eldon Apartments & Suites

Something just ain’t right. On Christmas Eve we show to this place with a booking for a two bedroom apartment. Alas, no apartment is available….but I paid. The lady in the front desk has the nerve to say that she has an attitude because she is pissed off by her colleague. Not sure how that was my problem. Oh well….just not a place I would stay after the way the rooms were looking.

All the staff are amazing, Sera the manager upgraded me and my daughters from standard to deluxe, the first two days we were they were very friendly and nice. Margraet from housekeeping was so lovely and kind didn't push us to get out of the room for cleaning and was very polite and professional. Also, Margaret, the receptionist had so nice smile, she was friendly, and kind when it came to asking questions and queries, and she responded politely. The cleaning was amazing and the bed sheets were relaxing to sleep on. The towels for showering are fluffy and clean. Overall the stay was lovely everyone was so nice and had lovely welcoming smiles that made us feel at home. The area is safe and secure. Feels like home at Eldon Villas because of the safeguarded area promised and guaranteed. It is near convenient areas such as the local junction mall and the city center. I would highly recommend coming to Eldon Villas for all who are looking for somewhere to stay within Nairobi, due to its great access, security quality, and staff.

This is the third time I've stayed at Eldon Villas and Apartments. I can say that I really loved it first time, and it keeps getting better every time I come. I've been here 4 weeks this time and still here . I don't want to leave . The staff are to a person very friendly, kind and professional. Nothing is too much trouble for them if you need to enquire about something. You also have a 24 hour reception staff and a direct line to them. Security is tight with 24 hour guards who are also friendly and polite. The maintenance staff and gardeners who look after the grounds and swimming pool do a fantastic job. The complex gardens near the pool are an absolute oasis of beauty..the best I've seen anywhere in Nairobi. They work all day every day on its upkeep and the gardens, trees flowers and patios are beautiful. The swimming pool is a good size and cleaned immaculately every day. The location could not be better...5 minutes walk to the large and impressive Junction Mall on Ngong Road. Also right next door to the excellent bar and restaurant called ' Brew Bistro' where I went every night. The apartments themselves are huge , very comfortable and have smart tv with Netflix and YouTube etc and a lovely big balcony and full kitchen and lounge facilities. They have a new on site restaurant and staff since the last time I was here. Open from early morning till evening the food and service is superb and they also deliver your choice cooked to your apartment if requested. I thoroughly recommend this apartment complex if you come to stay in Nairobi for any reason- business or pleasure. My ' hats off ' to Sara, Joyce , Peter , Margaret and Lorna, and all the other staff. You do an excellent first class job on a daily basis and deserve all the praise which comes your way. Well done and keep up the good work. Michael, Gourock, Scotland