Pullman Nairobi Upper Hill

I booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them. I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep. Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower. That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.

設施：設施還可以，沒有那麼新，但是健全，可以溜達的地方還不少。 服務：服務很棒，每個服務員態度都很好，每天都會開開心心的接待每一位客人。早餐很法式，冷餐居多。 環境：環境很漂亮，門口的三角梅和不知名的樹都很漂亮。

酒店位置很好，1樓的大廳也很不錯，有酒吧，有咖啡廳，就是房間的熱水有一些不穩定。