Argyle Grand Hotel Nairobi Airport anmeldelser

Svar fra overnatningssted: Dear Guest,Thank you for your wonderful and detailed review! We are delighted to hear that your stay at Argyle Grand Hotel exceeded expectations and that our team, particularly Judy, Mariam, Kate, Jacinta, and our driver, contributed to making your experience so enjoyable. It's always our priority to ensure seamless service, and I’m thrilled to know that the airport transfers, timely transport arrangements, and front desk support all helped make your stay worry-free.It’s especially gratifying to hear how much you and your team appreciated the dining experience. We’re glad that the variety and presentation of the buffet met your expectations, and I will make sure Jacinta and her colleagues are recognized for their excellent service.We look forward to welcoming you and your team back on your future business trips and continuing to provide the same high level of hospitality.Warm regards,Alok SriwastavaDirector of Rooms

Svar fra overnatningssted: Dear Kazami,Thank you so much for your kind review. We are thrilled to hear that you had a comfortable stay and that our staff made a positive impression on you. It’s great to know that our location was convenient for your travel plans, especially with late arrivals and early departures from JKIA.We look forward to welcoming you back soon and ensuring another seamless and pleasant stay.Warm regards,Alok SriwastavaDirector of Rooms

Svar fra overnatningssted: Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you encountered due to the electrical issues during your stay, and we appreciate your understanding as we worked to resolve them. We're glad that the problem was fixed before your departure.It's great to hear that our proximity to the airport and train station, along with our complimentary pick-up and drop-off service, added convenience to your stay. We're also pleased that you enjoyed our gym, pool, and breakfast offerings.We understand that the surrounding area may not offer much in terms of dining or activities, and we appreciate you mentioning it for future guests. Thank you for your feedback, and we hope to have the pleasure of welcoming you back on your next visit.Best regards,Alok SriwastavaDirector of Rooms

Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed the convenience of our location, the new facilities, and the complimentary shuttle service. It's also wonderful to know that you appreciated our staff and room service meals.We apologize for the inconvenience you experienced with the shuttle arrangements and the lack of a room service menu in your room. We will address these issues to ensure a smoother experience for future guests.Your feedback is important to us, and we hope to welcome you back soon for an even better stay.Best regards,Alok SriwastavaDirector of Rooms

Svar fra overnatningssted: Dear Guest,Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed our service and found our rooms to be clean and comfortable. Our team strives to provide exceptional service and maintain the highest standards of cleanliness, so it's wonderful to know that we met your expectations.We hope to have the pleasure of welcoming you back to the Argyle Grand Hotel in Nairobi soon.Best regards,Alok SriwastavaDirector or RoomsA

Svar fra overnatningssted: 親愛的客人，感謝您的精彩評論！我們很高興聽到您喜歡我們的住宿，並充分利用了我們靠近內羅畢機場的便利位置以及我們的免費班車服務。聽起來您在肯尼亞環球小姐活動中度過了難忘的時光，我們很高興您喜歡我們的晚餐自助餐和早餐。我們非常感謝您對我們寧靜的環境的讚美，遠離城市的喧囂，方便前往內羅畢國家公園，享受獨特的野生動物體驗。我們希望很快再次歡迎您入住 Argyle Grand Hotel，再次享受愉快的住宿！旅途愉快！Alok Sriwastava客房總監

Svar fra overnatningssted: 親愛的客人感謝您抽出時間分享您的反饋。對於您在入住期間遇到的問題，尤其是您房間的熱水和燈光問題，我們深表歉意。這當然不是我們努力提供的服務標準，我們很遺憾這些問題影響了您的整體體驗。我們感謝您對我們的員工、服務和清潔度的讚美。然而，很明顯我們的設施沒有達到您的期望，對此，我們深表歉意。我們記錄了您對電梯和整體性價比的評價，我們將與我們的團隊一起解決這些問題，以確保做出改進。請知道您的反饋對我們來説非常寶貴，我們將努力確保這些問題不會再次發生。如果您將來再給我們一次機會，我們相信我們可以提供更好的體驗。再次為您帶來的不便道歉，並感謝您提請我們注意這些問題。此致，Alok Sriwastava客房總監

Svar fra overnatningssted: Cher client,Merci d'avoir partagé vos commentaires concernant votre récent séjour à l'Argyle Grand Hotel. Nous regrettons sincèrement les désagréments causés par le transfert aller qui n'a pas été effectué comme prévu et l'heure avancée du transfert retour.Nous comprenons l'importance d'organiser le transport en douceur et en temps opportun pour améliorer l'expérience client, et nous regrettons profondément d'avoir manqué à cet égard lors de votre visite. De plus, nous nous excusons si l'expérience de réception a été plus longue que prévu. Vos commentaires mettent en évidence les domaines dans lesquels nous pouvons améliorer nos processus et la communication avec les clients.Soyez assuré que nous prenons vos commentaires au sérieux. Nous examinons la situation avec notre équipe pour nous assurer que de tels événements soient évités à l'avenir. Votre confort et votre satisfaction sont nos principales priorités, et nous visons à offrir une expérience fluide et agréable à chaque client.Nous espérons que vous nous donnerez une autre occasion de vous accueillir à nouveau et de vous fournir le service exceptionnel pour lequel nous sommes connus. Si nous pouvons vous aider en quoi que ce soit, n'hésitez pas à nous contacter directement.Cordialement,Alok SriwastavaDirecteur des opérations

Svar fra overnatningssted: Dear Guest,Thank you for your feedback. We're glad to hear that you found the room to be clean and satisfactory. However, we regret that our service did not meet your expectations.Please know that we take your comments seriously, and we will work on improving our service to ensure a better experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Regards,Alok SriwastavaDirector of Rooms

Svar fra overnatningssted: Dear Guest,Thank you for your positive feedback! We’re delighted to hear that you found our hotel convenient and well-equipped, with services that met your expectations. It’s great to know that our proximity to the airport and our facilities added value to your stay.We appreciate you highlighting our management, and we hope to have the pleasure of welcoming you back on your next visit.Regards,Alok SriwastavaDirector of Rooms

Svar fra overnatningssted: Уважаемый гость,Спасибо за ваш замечательный отзыв! Мы рады слышать, что у вас был такой приятный опыт с нами. Мы всегда стремимся к тому, чтобы наши гости уезжали с позитивными воспоминаниями, и ваши добрые слова очень ценятся.Мы с нетерпением ждем возможности снова приветствовать вас в Argyle Grand Hotel в будущем для еще одного исключительного пребывания.

Svar fra overnatningssted: 尊敬的客人，非常感謝您對我們服務的滿意評價！我們很高興能為您提供愉快的入住體驗。您的肯定是對我們工作的最大激勵，我們將繼續努力為每一位客人提供優質的服務。期待您在不久的將來再次光臨 Argyle Grand Hotel！此致Alok SriwastavaDirector of Rooms