Kingdom Heartz by Alaya Stays

Overpriced and Poorly Maintained – Not Worth the Money Our recent stay at this hotel was extremely disappointing. Despite the high cost, the quality of service and overall experience was far below expectations. The cleanliness was unacceptable — the room was dusty, the bathroom was not properly cleaned, and basic hygiene was clearly not a priority. Housekeeping was irregular, and even after multiple requests, used towels were not replaced and trash remained untouched. Room service was frustratingly slow and unresponsive, with delayed or incorrect orders. For a hotel charging premium rates, this level of service is simply unacceptable. There was nothing about the stay that justified the price we paid. This hotel is definitely not worth the money, and I would not recommend it to anyone looking for a clean, comfortable, and well-managed stay.