Gæstebruger
31. januar 2023
Not recommended. On May 5-7, 2022, first time holiday in here with my family, I choose this hotel because of the recommendation on Bobo Can*** youtube channel. I booked via travel agent travel**a a 3 Bedroom Tree House. I was shocked because there are more charges on the facilities like Bird Park and Water Park. And it didn't mention on the application. Poor staffs' services, on my second night of stay, card access is locked and no one can give solution. Two staffs trying to fixed it, but until the end of time, one of our family member had to stay at the room so that we can enter the room. Not comfortable. At time of checkout, first no one assist us to take out our belongings until my husband call the front office (with a little anger) then they sent 4 bellboys.
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