Meitetsu Grand Hotel

Review of Meitetsu Grand Hotel We stayed at Meitetsu Grand Hotel for four nights. Unfortunately, I made a mistake during the booking and accidentally selected a smoking room instead of a non-smoking one. As expected, the reception informed us that there were no other rooms available. I asked, "How much to upgrade?" and we ended up paying an additional ¥28,000 for a non-smoking room upgrade. The upgraded room was spacious but quite outdated—it felt like stepping into an antique setting. One incident during our stay was particularly disappointing. I wore the hotel’s robe over my pajamas as an extra layer and left my thermal wear underneath. The next morning, housekeeping mistakenly took the robe along with my thermal wear. I contacted reception, hoping they could recover it. They checked with the laundry service, but I braced myself for bad news. On my birthday, April 9th, I was told they couldn't find it. The receptionist was empathetic and asked if there was anything the hotel could do to make up for it. He kindly offered us complimentary breakfast on our check-out day, April 10th, which helped brighten my birthday a bit. While I appreciated the staff's gesture, I don’t think I’ll return to this hotel due to how outdated the facilities are. That said, Nagoya is a beautiful city, and I definitely plan to come back again—especially in autumn!

The location of the hotel was very good and convenient. It was situated near public transportation and was easy to go everywhere. The breakfast was general and less food to eat.

This was part of our mid-way point of our Japan taster city breaks. Hotels are a vital part of city breaks. The Meitetsu Grand Hotel is finely and centrally located right next to Nagoya Station. They offered a smoking room with a view on the 14th floor to die for. The room offers great amenities, including coffee making, a fridge chiller and wholesome bathroom accessories. There’s ice making machine, filtered mineral water and a Y500 laundry service on the same floor. Overall, we were extremely happy with our stay. However, the breakfast was an additional fee with a huge selection of hot and cold buffet. Absolutely love this stay and I fully recommend it to future travellers.