Kuretake Inn Premium Nagoya Nayabashi

pros: room was clean and more spacious than expected! love that lounge pajamas and slippers were provided, along with many other amenities that can be easily collected at the lobby. friends and i thoroughly enjoyed relaxing with the daily free drink during happy hour and the public onsen. location is also good, it is near the river and many food options with bus stops and the subway in walkable distance. overall, good value for money. cons: no safe. buffet breakfast provided is good and convenient, but the selection is quite limited and may get repetitive as it doesn't change. the preparation room before the onsen is small and can get quite cramped with more than 3 people. however, the biggest reason for the poor service rating is that one of my friend's personal items got stolen during cleaning, and we were not given any explanation or follow up by the hotel after reporting it. though the stolen item was luckily not very expensive, it held great sentimental value and regardless, this is not the service or accountability you would expect from an established hotel chain in japan. i would still advise future guests to keep their belongings in their luggage and lock it when they step out for the day.

Room is spacious and tidy. Not many choices for the breakfast but it was delicious. Will definitely visit again!

Walking distance to the train station and shopping district.