Oakwood Hotel & Apartments Grand Batam

Very pleased to have found a nice hotel in the Penuin area, and smack next to the Grand Batam Mall as well. Check in was very quick and fast, and we were in the rooms within 5-7 minutes of checking in. We got a twin room with south facing windows which was nicely equipped with international plugs and well thought out room lighting modes on the control panel. Airconditioning was good and toilet ventilation was also pretty decent. I used the gym which was nicely equipped for weight training as well as some cardio machines, and the pool was pretty nice. Beds were comfortable and I had a great sleep. Some areas for improvement in the housekeeping area: 1. There were oil stains on the room windows that was not cleaned for the duration of our stay (likely from previous guest pressing his/her face against the window) 2. The tissue box on the bathroom counter needs a re-think, as there's a hole on the bottom, the tissues get soaked when water splashes out of the sink onto the counter 3. Water pressure for the sink needs to be adjusted, it's too strong and splashes all over to the unsuspecting user 4. Shower pressure was good but the shower head was split open (did not affect the functionality) All in all, very nice and I would stay here again and would recommend it to my friends as it's probably the nicest hotel in the area currently.

Went batam for 1 night stay with a friend and first time staying oatwood since quite new in trip.com. I have booked a room near the lift but given a corner room. The hotel is fully booked so I don't have a chance to change the room for me. Hotel sent me a slice of cake for apologies that they can't meet my request. The services provided in the hotel are awesome, and i love their breakfast. I will book again when I go batam again.

The service was excellent, and the staff was very attentive. The location is incredibly convenient, with the spa and grand mall right next door. It’s also within walking distance of many great restaurants, making it an ideal place to stay.

No complaints and everything is just great!You need to book the room and experience it!

2 to 3 hours after the official check in time, our two bedroom apartment was still not ready. Thankfully the batam grand mall was just opposite. It is very very convenient and allowed us to keep going back to the hotel to check if our apartment was ready. We spent the entire afternoon at the mall and finally managed to check in! The living and dining area was huge, and so were the bedrooms and balcony! It was clean and comfortable. Brought the children for a swim and the provide beach towels! The swimming pool has a very nice view and we could see the beautiful sunset! If we were to return to Batam, I would want to stay here again!

Oakwood Hotel & Apartments Grand Batam is an outstanding choice for both short and extended stays in Batam, offering an exceptional blend of comfort, convenience, and modern amenities. From the moment you step into the hotel’s elegant lobby, you are welcomed by a warm, professional team dedicated to providing a seamless experience. The accommodations at Oakwood are nothing short of impressive. The rooms and apartments are spacious, tastefully designed, and equipped with everything you could need for a comfortable stay. Whether you’re booking a cozy hotel room or an expansive serviced apartment, you'll find well-appointed spaces with stylish interiors, plush bedding, and thoughtful touches such as fully equipped kitchenettes, making it an ideal choice for both business and leisure travelers. The hotel's facilities cater to all types of guests. The on-site restaurant offers delicious local and international dishes, with a menu that suits every palate. If you prefer to dine in, the in-room dining service is efficient and of high quality. The hotel also features a fitness centre, swimming pool, and a spa, making it easy to stay active or unwind after a busy day. Business travellers will appreciate the modern meeting rooms and event spaces, equipped with the latest technology for conferences or gatherings. The staff at Oakwood Hotel & Apartments Grand Batam truly elevates the experience. Friendly, attentive, and professional, they ensure that every guest feels at home. From arranging transportation to offering local recommendations, the team is always eager to assist and go the extra mile. Location-wise, Oakwood Hotel & Apartments Grand Batam is ideally situated near shopping malls, restaurants, and entertainment venues, making it an excellent base for exploring the city. Plus, with easy access to transportation, including ferry terminals, it's convenient for those travelling to and from nearby Johor. In summary, Oakwood Hotel & Apartments Grand Batam is a top-tier establishment that offers exceptional service, modern amenities, and a prime location. Whether you're in Batam for business or leisure, this hotel provides a perfect balance of comfort, style, and convenience. I highly recommend it for anyone seeking a memorable and stress-free stay in Batam.