Hotel New Nagasaki

The hotel is well located near Nagasaki station, tram and bus stops and shopping mall. Plenty of eateries nearby. We were attended by friendly and helpful staff throughout our stay. The rooms are large and comfortable.

Good location and big room. Lucky to be at the floor with a Japanese style room together with Japan style garden outside of the window. Very good.

I sent a request to add bed in my room. Trip.co said my message was received. But the Hotel said never got such request and had to charge me Jpy 4100 for adding a bed, said I didn't indicated 3 persons in my booking. I showed the message to the front desk but he said he need to see the words in English!!!!!!! I said I booked this room because the Hotel information said this room type allowed add bed. He wanted me to show him this information in English again!!!!!!!!! What a bad experience with a Hotel like this. And I don't know what is the communication problem between Trip.com and this Hotel.😤😡😡☹️☹️☹️ the room I booked for my friend is lower price is the same size as my expensive room. I don't know what's the difference for paying extra 2 times

Service and attention to detail can make a difference. A truly professional hotel in every sense of the word in an excellent central Nagasaki position. Need mall food, and you are spoilt for choice. Local top Japanese restaurants were fully booked so the mall choices helped.

The size for triple room was good . The location was very convenient , very near to Nagasaki station . Will stay again if I visit the city

Hotel location is convenient and department stores, shops, restaurants and tourist information centre nearby.