Grand Mercure Lake Biwa Resort & Spa

The room is quite old. The onsen is great

The room is spacious and has a great view overlooking the lake and the castle. It's autumn and can see a lot of red maple trees in the park before the castle. Comfort bed too!

Loved this place. The Lounge has delicious beer and I got a free upgrade. The onsen is also one of the best I have been to in Japan. Highly recommend!

I chose this hotel because it is close to lake biwako and my friends area. To my disappointment, my room was at the end of the hallway supposedly facing the lake but upon entering my room, there was no window facing the lake instead my view of the window is the car parking of the hotel. The room is definitely dated, old television, i only had tea bags, on my first day and they never replenish until i checked out., no coffee as well. The carpet is red which looks so old, has some old marks too and the bed is old too, but nevertheless the room is clean. The staff are very friendly, the breakfast was great. But if i will compare it to a business hotel where i stayed before in the same area, the beds, amenities of the business hotel and the hotel rate is more worth it than this one. I don't think I will stay in this hotel again. My impression is, it is an okay place but not great. I paid almost double the price of the business hotel where i stayed last year, which had modern beds and nice amenities but for the price this hotel is charging i don't think it is worth it. This hotel needs to update a lot of things my room looks so old and feels so old. I thought staying in a hotel like this was going to be a nice treat for myself as it was more expensive than my usual budget but it was a disappointment. Really sorry if i had to say all of these on my review but the room is really dated.on every single thing.

i love the view and the facility of the hotel. the onset is great.

generally it is okay, but it not worth paying 17,000 yen for one night.