DoubleTree by Hilton Fiji - Sonaisali Island

I think the hotel overall is pretty good. The breakfast was good, the TAVU restaurant which serves grill food was excellent. The view from the hotel is definitely great. However, WIFI service has to be charged, the dinner buffet was disappointed and horrible, and more importantly the hotel itself is kinda old that the facilities in the room are broken or nearly broken. Definitely renovation is needed.

It was a nice stay for the last 2 nights of the holiday because it is only 30 minutes from the airport. Lovely pool, service could be quicker.

Where do I begin. Bungalows have a roach problem. Rats have eaten some of the sugar sachets. Bathroom floors are uneven causing the water to pool around the toilet floor. Not forgetting the second drain in the bathroom that overflows and leaks out. Dust mites and bed bugs. Room service forgets to restock towels, milk, tea, coffee and etc, you literally have to call reception 5 or 6 times to even get them to give you things. Beddings and pillows covers are NEVER changed, they are never even washed (our stay was for 5 nights and beddings/pillow covers were never changed). And since the rooms are usually dark the beddings never get to see sun light either. So if your skin is sensitive or you have eczema, be prepared to be itchy. This place is a filth, and to think this is Hilton's standard. Go elsewhere where you presence will be valued.