The Patricia Grand - Oceana Resorts Vacation Rentals

Nice hotel. Wasn't a big fan of the parking garage. Room was kind of small for a double queen room. Staff was very friendly and helpful when it came to our keypad entry not working. They fixed it immediately.

More waves than the ocean Check in process was simple and quick. Upon entering the room we noticed the balcony door lock was missing the locking mechanism. The telephone did not work. The bathroom sink had a crack in it. Main door has a fake lock that is only there for looks. The bed was the worst bed we've ever slept in. It has more waves in it than the ocean. Seriously, there were no comfortable spots to lay on. The mattress needs to be changed asap! The room was very clean! Shower pressure was good.

The check in and check out process was incredibly easy. The pools and hot tubs were great. Room was nice and clean. It was mostly quiet, except for the second afternoon when people down the hall were arguing in the hallway. The biggest downside was the elevators and lack or luggage carts. The side where we stayed only had two of the three elevators working. It took over 45 minutes to get downstairs when we were trying to pack up and leave. The elevator only opened 5 times in that span, so it wasn’t like we kept seeing packed cars. We weren’t seeing the doors open that much. I understand that it would be hard to add more elevators, but the broken one should have been fixed before the spring/summer travel season started.