Bill & Coo Mykonos -The Leading Hotels of the World

I cannot tell you how amazing our 3 night stay was at this hotel. We were picked up from the ferry terminal and taken straight into luxury, in the transfer we were handed a fresh towel, cool water and freshly cut fruit. The service upon arrival by Eftihia was incredible, and this continued through out our stay. She organized everything for us without hesitation. The wait staff at the hotel restaurant, I can’t thank you enough, Andreas, Vasilis and the girls thank you for your outstanding service and to the chefs wow the summer salad and lamb souvlaki to die for! The room, wow, I mean pure luxury and comfort. After a day out exploring the island what a wonderful place to come home to. Everyone and I mean everyone including the hotel manager Mike was attentive and kind, we were literally treated like family. Of half Greek decent myself this was like coming home. I will 100% be back Bill & Coo, thank you again.

First impressions was wow and the last. Incredible sunset, friendly staff, very clean, tasty food. Croissants are breathtaking!! Every recommendation. We will be back for sure. Room is big, nice decorated and has stunning morning and night view.

Think twice before booking this hotel. Save your money. We arrived yesterday, 8/31, waited 2 hours for our room to supposedly be cleaned only to ariive and find dirt and scuff mark stains on the bathroom floor and pillow cases with brown and black stains. We asked for the sheets to be changed and room re-cleaned while we were at dinner. The next morning, I notice the exact pillow we complained about and the sheets were still on the bed. When I took pictures and we complained about it and asked for the manager, there was no apology, and the exact response we received was: “ we were informed that your sheets were changed yesterday. Are these photos from today?” This is extremely unprofessional and disrespectful. For the amount you pau for this suite, we should not have to deal with this kind of unprofessional and unacceptable behavior from a “luxury hotel of the world.” anyone can go to a Holiday Inn and get clean sheets and responsive service. Unacceptable to be happening at this caliber of a hotel. Next, we requested luggage stands, and were given a broken one. later that night, we requested an iron and ironing board, and after 30 minutes of not receiving them, had to go to the front desk to figure out what was taking so long. We were told they were delivered to the wrong room. It still took another 15 minutes before we received them. We were late for our dinner reservation. We asked for the manager to come to our room so that we could speak with him or her. After 20 minutes of no response from the front desk, we had to physically walk to the lobby to make a formal complaint. We are very well traveled and have stayed at other hotels in Greece with excellent service but have never had an experience as poor as this.