One&Only Gorilla's Nest

Expensive but fabulous, loved the attention to detail the rooms were amazing as well as the decor and service, we could have easily stayed 3 nights, the food was great as well, so organised

I have stayed in many, many hotels all over the world, but I have never stayed anywhere quite like this. I don't have enough adjectives to describe this place. Quality, kindness, thoughtfulness..... the list goes on. It truly is unique. From arrival to our (very sad to be leaving) departure, we were treated like royalty. Every aspect of our stay was a treasure, from the accommodation to the meals (at any time, on request), the spa, gym, pool, restaurant, bar, reception..... packed fridge with all nibbles, chocolates, nuts completely free... none of those silly mini bar prices.... our own bottle of pink gin to make cocktails with..... In a fabulous location to go gorilla trekking. Just perfect in so many ways. I have never stayed in a One and Only hotel before, but suffice to say, I'll be back.

This hotel embodies what it is to be a One&Only resort. Its location exudes privacy, sanctuary, yet proximity to the Volcanos National park. It has every single comfort you would expect, want, or think of whether in the room or around the property. But what really sets this apart from not just other hotels, or other O&O resorts, or most other resorts is the attention to detail, the full certainty it gives guests about every single aspect of the experience and friendliness of every single member of staff at the hotel. No request was forgotten, every single question I had was answered extensively and accurately, and every single intention I had for what the stay could have been was fulfilled. Whether it is down to my driver knowing exactly which hike and gorilla family to assign me to, asking for sliced avocado the afternoon before as a snack for the gorilla trek the following day and every single server knowing who I was and that request, or even having multitudes of ice ready to add into the cold plunge, there was no other way I could have thought of that would have made the stay better. Of course you come to the hotel to see Gorillas and it is basically guaranteed when you come that you will, but when you are at the hotel, it gives you the sanctuary at home feel that you get really anywhere else. I would choose here no question if you are looking for the best gorilla experience and want everything absolutely taken care of.

One Week in Rwanda: A Stay with One&Only Resorts Rwanda is a stunning country—mountainous, green, and pristine, with no litter in sight. Its beauty is matched by the warmth and friendliness of its people. In just one week, we experienced: One&Only Nyungwe House Nestled within a tea plantation, this resort offers breathtaking mountain views often cloaked in mist. Highlights of our stay included: - Wildlife encounters: Mountain monkeys peeking through our windows, baboons, Colobus monkeys, and deer. - Activities: Guided bird walks, a successful and short chimpanzee trek, and an exhilarating rope bridge hike. - Amenities: Beautifully designed accommodations with a peaceful ambiance, an infinity pool with panoramic mountain views, and locally crafted gifts delivered daily. - Cuisine and service: Delicious, abundant food, and unmatched service—our laundry was washed within hours. One&Only Gorilla's Nest Our next stop was lush and equally luxurious, with service elevated by the presence of an in-residence doctor. This resort is designed to support the daily gorilla and golden monkey treks. Highlights included: - Gorilla treks: These are meticulously organized with experienced guides, porters, and trackers. While the treks can be physically demanding, the center accommodates different fitness levels. It’s important to communicate your preferences, as the gorillas are always on the move, which can extend the duration of the trek. - Preparation and gear: The resort provides gaiters, rain gear, and backpacks, ensuring you’re fully equipped. - Unforgettable encounters: The gorillas come within a foot of you, offering an intimate experience like no other. Despite their proximity, the guides ensure a safe and respectful interaction. - Cuisine and amenities: Outstanding food and luxurious accommodations catered to our every need. One evening we joined other guests for a holiday dinner at the charming Jack Hannah cottage located within the resort. Tips for Trekking: Bring cash for tipping trackers, porters, and guides. Their expertise and effort make the experience seamless. The Secret to a Seamless Week: Olivier Olivier, the driver provided by One&Only, was the key to our smooth and enjoyable trip. From airport pickup to navigating between resorts, he handled everything effortlessly: - Transportation: Driving a new Toyota Land Cruiser stocked with water and snacks, he expertly managed mountain roads, mud, and even flooded routes. - Knowledge: Olivier answered all our questions about Rwandan culture, economy, and daily life in perfect English. - Coordination: He arranged everything, including securing ideal treks and scheduling our last-day visit to the Genocide Museum in Kigali before our flight. The 5-hour drive between the resorts took us through beautiful landscapes, including Lake Kivu. Travel Notes We flew Kenya Airways from New York to Nairobi, and the flights were on time and smooth. Final Thoughts Our

My son/I stayed here for several days while we trekked to see the mountain gorillas. The grounds resemble a botanical gardens better than we've ever seen; you can helicopter to/from the resort; the villas have all the latest equipment; they will transport you to/from your villas for meals (but we recommend walking to enjoy the scenery); and the food is magnificent. Worth a special trip.

Fabulous stay, the rooms and attention to detail were amazing we could have stayed longer than our 2 nights, well done the staff also were amazing Loved it