Eiger Mürren Swiss Quality Hotel anmeldelser

Love the stay at Eiger! Hotel was opposite the train station and butler was at the train station to help us with the luggage without even us asking for help. Got a room with the mountain view and it’s so beautiful! Definitely recommended and would love to come back to this hotel if we were to be back at Mürren. Thanks Adrian for helping us w the luggages to the train station when we are going back as well!

Murren, Lauterbrunnen is the most beautiful place I’ve been to in Europe. Eiger Hotel was the perfect size to have all the amenities and retain the family atmosphere. Every meal we tried was amazing, especially the New Year’s Even set menu. Well done.

非常非常好！一定要定到面向山的房間。 一開始以為是比較老破的登山酒店，但實際很精緻，備品是歐舒丹的，酒店內部設施也是新的，比起照片看起來要好太多太多。 酒店設施也很方便，泳池健身房都有。 退房還給了一大塊巧克力！

這個酒店非常棒，就在車站出口正對面，服務員熱情像朋友，主動問起是否需要幫我們搬行李，可惜我們訂晚了衹訂到一間房，房間很大，床品舒服，早餐豐盛，退房時還給了隨手禮巧克力，值得再次入住

位置是沒得説，主要去這地方要坐纜車，預訂的時候也沒提醒，還好我們到的不是很晚，我開車直接上山了，結果説車子不能上去，再乖乖下去，再坐纜車上來，倒騰了幾個小時，結果11點才入住。😅

原本在火車站附近，但火車站停咗，我們要轉搭吊車，感覺非常不便。但環境及泳池非常美麗，－邊游泳一邊欣賞雪山，非常優美。早餐非常出色美味！

Wonderful week. The Eiger is an excellent hotel with professional but delightful staff. The bedrooms are very comfortable ,with immaculate bathrooms. The housekeeping staff maintain very high standards of cleanliness. The food is very good, well cooked and served. The spa facilities are excellent. The atmosphere is very welcoming , it is family run. Murren is beautiful, those mountains are so impressive and a reminder of how we need to respect our surroundings. Murren is a place for peace and tranquility, very special and good for the soul. Thank you for such a great week, and all your hard work. It is appreciated. We will be back.

My family enjoyed a memorable five-night stay at the Hotel Eiger the week before Christmas. I cannot say enough good things about the exceptional service that we received from every employee that we encountered. Not only was the service professional, but it also seemed truly genuine. Not mechanical, but heartfelt like they all truly enjoyed what they were doing. In addition, we had several lunches and dinners at the hotel restaurant and the food was consistently delicious. During our three week trip to Switzerland, we stayed at three 5* hotels in addition to the 4* Hotel Eiger, and the kitchen at the Hotel Eiger definitely was our favorite of our four hotels.

There is a reason that we have been there 7 times and are planning our 8th visit. We have traveled all over much of the world and it just doesn’t get any better than the Eiger Hotel in Murren. From our arrival at the train station in Murren where we are greeted by the hotel porter who takes our bags and transports them to our room, our stay is perfect! The owners, the staff and servers remember us and make our stay the best. The accommodations, the view of the Eiger, Monch, and Jungfrau, the hiking, the fantastic food - everything so good we keep going back. We can’t wait for our 8th visit!

Very courteous reception,able to check in early,lovely room with balcony overlooking the cable car station from Lauterbrunnen with view of the "big three" peaks.Out of high season so most of the restaurants/coffee shops were closed. The in-house restaurant although expensive was very good.Staff were super.Highly recommend!

Had the mountain side view and was definitely worth the price for our honeymoon. Being able to sleep with the windows open is a plus. We stayed in the "off-season" for tourist so there weren't as many people which was a plus but there was a lot of construction. Breakfast was awesome, the best we had in Europe during our stay. Being right across the train station made it very easy to go anywhere.

One of the best hotels we've stayed in. Everything about this hotel made our trip to this part of Switzerland simply amazing! Although our room was a little small, the view from our balcony was breathtaking (see attached photos). The bed was perfect, the rooms were super clean & cozy. Although body soap & shampoo was supplied, they were very small bottles. We had dinner at their restaurant for the 3 nights we stayed and the food was amazing! The breakfast buffet was delicious. The staff were friendly and took care of all our needs. We can't wait to come back for our next vacation here.

I booked this hotel through Tripadvisor (which directed me to *******) based on the reviews on this site. Clearly, many people love this hotel and have had great experiences. I do not doubt this is true, but I am posting my review in order to give visitors information I wish I had when I was choosing hotels. First Problem: The hotel sent detailed instructions about getting to Murren (on mountain top, cliff edge, no cars). Take the train from Lauterbrunnen. The hotel is directly across the street. We dutifully parked in the Lauterbrunnen station garage, dragged our bags to the station, only to learn the train was closed. I called the hotel, and they knew of this closure. The directed me to another location where I could take a cable car. Why they sent one set of instructions but did not send a follow up is a mystery. We lost over an hour pulling luggage back and forth. Second Problem: As instructed, I called the hotel from the cable car to let them know we were on the way. They said they would have someone meet us and drive us to the hotel. They had my name and the number of people in our party. When we arrived at the mountain top, it was sleeting, and we were not dressed for the weather. The driver took our luggage in a cart that was designed to fit three, possibly four guests, He informed us that another party was coming -- a family of four. There was no room for all of us in the cart. My husband, a gentleman, walked to the hotel in the sleet without proper clothing -- our coats were in our luggage. The hotel know how many people they were going to pick up. Surely they could have sent two carts. Alternatively, they could have told us in the imaginary email that informed us of the train closure "We can take your luggage to the hotel, but may not have room for every guest in the car. Please dress for possibly bad weather on the mountain top as you walk to the hotel." That's what I would have done, but that's just me. You never get a second chance at a first impression. When we arrived, the staff was very nice, but not at all concerned with the issues we had arriving. I waited in the lobby for my husband to finally arrive, cold and wet. No one seemed to think this was a bad start. I would not presume to tell anyone at Hotel Eiger how to do their job, but an acknowledgment of their errors in communication and pick-up, followed by a sincere apology would have done wonders. Third Problem: All the room with Mountain Views were booked when I made my reservation. No matter, Switzerland is so beautiful, I had no doubt the forest view would be exceptional. The rooms were listed as 25 sq. meters, which translate roughly to 290 square feet. In the photos, the forest view rooms all have space for beds, tables, easy chairs, and a desk. So we enter Room 454, and while I did not measure it, there is no way it was 25 square meters. There was no room for an easy chair or a desk or any of the space that was pictured in the w

We traveled to Murren from Luzern and wow, what a place. The view from our balcony was jaw dropping beautiful. We took advantage of the pool, sauna, and relaxing room which were all wonderful. The robes in the room made it easy to pop over to the pool. The room was good size with the most wonderful door/windows. Where else can you look at the Alps while sitting on the john (lol). The staff were very welcoming and helpful including bar service. Also had delicious buffet breakfast and one dinner that was great. I even discovered my lost water bottle at the front desk after leaving it in the relaxing room. I can highly recommend airtime paragliding while you are in Murren - it was wonderful.