Leonardo Royal Hotel Munich anmeldelser

Svar fra overnatningssted: Dear Lau Pak Sun,thank you for your positive review and your stay with us.We are pleased that you enjoyed it and hope to be your host again next time in Munich.Kind regards – Ulrike Bödcher/ Reputation Manager

Svar fra overnatningssted: Dear Guest User,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with the most of our performances and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager

Svar fra overnatningssted: Dear Guest User,thank you very much for your visit and for taking the time to provide feedback.We are pleased to see your reviews about the location and our tea and regret your impression of the wifi and the fitness room all the more. We have taken note of this. Please visit us nevertheless again in the future, we look forward to welcome you.Kind regards – Ulrike Bödcher/ Reputation Manager

Svar fra overnatningssted: Dear Mimie,thank you for your positive review and for taking the time to share your experience. We are very pleased that you were completely satisfied with your stay with us and that you appreciated the comfort and cleanliness of your room, the location and the friendliness of our staff.We always strive to offer our guests a pleasant and relaxing stay and it is always encouraging to hear that this is appreciated. We look forward to welcoming you again on your next stay in Munich.With best regards - Ulrike Bödcher/ Reputation Manager

Svar fra overnatningssted: Dear guest user,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager

Svar fra overnatningssted: Dear anonymous guest,thank you very much for your visit and for taking the time to provide feedback.We regret the mentiond impression about our restaurant staff very much. Unfortunately we are not able to reconstruct any situations or time frames as you write anonymous. If there was any not guest oriented behavior from parts of our team we apologize for this. But we ensure that our team - owning alone 24 different nationalities, including some Asian ones - has no racist views to our guests. They all try to give theire best to host each guest on the same way and to make him and her satisfied, this is why we all work in the hospitality. We with you all the best for your future journeys.Kind regards – Ulrike Bödcher/ Reputation Manager

Svar fra overnatningssted: Dear Aliuta, thank you very much for your visit and we are glad to see your valuations at this point. We hope we can welcome you soon again in the future.Best regards – Ulrike Bödcher/ Reputation Manager

Svar fra overnatningssted: Dear Rainbowheart,thank you for sharing your experiences with us. We apprecite your positve review about our performances very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Your Leonardo Royal Hotel Team

Svar fra overnatningssted: Dear Daoshanglongge,thank you very much for your visit and for taking the time to provide feedback.We regret your negative main impression because of the trade fair rate. Indeed we sell our rooms with a flexible rate system, which is influenced from events and therefore the higher demand. We regret that we were therefore not able to fulfill your expecations and that you felt the room is small and you did not like the bed comfort. We wish you all the best for your future journeys and maybe we get the chance to welcome you again when the rates are lower. Kind regards – Your Leonardo Royal Hotel Team

Svar fra overnatningssted: Dear Doujiaoerxianzi,we are truly sorry that your experience at our hotel did not meet your expectations. We place a high value on the cleanliness of our rooms and the satisfaction of our guests. Your description of the bed linen is not representative of the standard that we at the Leonardo Royal Munich have set ourselves.However, we are pleased to hear that you enjoyed our snack restaurant on the ground floor and that you had a positive impression of our employee Christina. She is an important part of our team and we are proud of her work.We take your feedback regarding the other employee very seriously. Our goal is to make all our guests feel welcome and respected. We will discuss your comments internally and take appropriate action.We are also pleased that you were able to enjoy our gym and breakfast. We make every effort to maintain a high standard of quality in all areas of our hotel.We hope that you will give us another chance to show you that we take your criticism seriously and are always striving to offer our guests the best possible stay.Best regards, Your Leonado Royal Hotel Munich Team

Svar fra overnatningssted: Dear Guest user,thank you for your positive review and for taking the time to share your experience. We are very pleased that you were completely satisfied with your stay with us and that you appreciated the comfort and cleanliness of your room, the ambiance, our breakfast offer and the friendliness of our staff.We always strive to offer our guests a pleasant and relaxing stay and it is always encouraging to hear that this is appreciated. We look forward to welcoming you again on your next stay in Munich.With best regards - Ulrike Bödcher/ Reputation Manager

Svar fra overnatningssted: Dear guest user,we are delighted to hear that you enjoyed the tranquility of your room and our generous breakfast. We strive to create a pleasant atmosphere and unique experiences for our guests. Your feedback on our beehive is particularly gratifying, as we are proud to contribute to the preservation of bees.However, we are sorry to hear that you had problems with our reception service. Good service is very important to us and we value the satisfaction of our guests. Please be assured that we take it very seriously when our guests encounter difficulties. We regret that you had trouble finding your room and that you did not receive the assistance you deserved. We hope you will give us another chance and that we can offer you better service when you visit our Leonardo Royal Munich Hotel again.With kind regards - Your Leonardo Royal Hotel Team

Svar fra overnatningssted: Dear guest user,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager