ACHAT Hotel München Süd

OK - the good - The rooms are spacious, bed is large, the bathroom is lux with marble floors. it is also in a great location. It is close to the train station and has a Lidl behind it. The barman Jan is friendly and helpful. And the not so good - The rooms do not have a fridge, a microwave and not even a kettle! When I enquired about the tea and coffee facilities, I was curtly told if I wanted coffee I could buy it downstairs. It is difficult to understand how a hotel can justify a 4 star rating if it doesn't have anything more than a bed and a bathroom. And then there is the room temperature. It's a furnace in the room I think the temperature was set to 29 degrees C!! And the room temperature can't be changed in room. Only the reception can. Even if they change it, it resets the next day. I'm not sure why this hotel needs a sauna... Just stay in the room. As has been noted in another review on Tripadvisor, this issue is ongoing. He noted it in 2017 and again in 2019 but nothing has changed. Secondly is the staff attitude. They aren't rude but not friendly either. Likely they are worn down by the same issues getting raised while they are powerless to change it themselves. Unsurprisingly, I was not offered a late check out. The main advantage of location is lost by all the disadvantages. If that's why you want to stay here, don't let the photo's trick you, book another better hotel nearby.

Nothing works. Ac broken down, safe box broken down, fridge broken down. Good transportation

Nice infrastructure and location, just a 2 min walk away from a metro station that brings you directly into the center. Service of staff is improvable (mistake in check in, and delivered item could not found first). Cleaning the room has to be ordered at the reception, otherwise nobody cleans the room. This is not acceptable for a hotel in that price range !

Decent room size, 5 minutes away from metro station (U) and nice reception borrowed us a kettle + some markers for writing. Has air-conditioning and generally clean, except when i found a baby cockcroach in the room on the curtains.

Description is accurate

Your place was great! Clean room, heated floors, easy check in and nice location. 10/10 would recommend.