Sure Hotel by Best Western München Hauptbahnhof

The hotel’s service and location are excellent, and the cleanliness is also acceptable. However, there are quite a few homeless people in the surrounding area, which makes it a bit unsettling at night. In the evenings and afternoons, there are often sounds of arguments involving homeless people and drunk individuals. While the hotel itself is great, the surrounding environment can be somewhat off-putting... By the way, the hotel doesn’t provide a kettle, slippers, or toiletries like toothbrushes, so remember to bring your own.

I would recommend this hotel. If you come from Munich Airport you can take Lufthansa Express Bus and the bus will stop in front of the hotel. This hotel have a good area. The breakfast so nice it worth it to select the room with breakfast. The hotel have 7 floors but have elevator just 6th floor. If you got 7th floor need to walking a bit more by stairs.

Good location but you get what you pay. Bed mattress very poor and soft. Breakfast buffet but very simple. Nice staff and good WiFi. Unfortunately not minibar in the room. However I would come back

The front desk staff are awesome. Real friendly and helpful. The only issue we had was with the coffee maker. It was not clean and had a lot of calcium buildup. It’s simple to clean with running some vinegar through the brewing cycle and then running a couple cycles with fresh water.

The hotel very near to Main Station, very good for travelling, easy to find food and convenient store. Can deposit the bag.

The hotel was well-located, just near the main station, so it was easy to navigate the city. But maybe it's not suitable for hot summer days, as you need to open the window and outside is noisy. The staff were kind and helpful, and the breakfast was good. However, as part of room service, free water bottles were included in Trip.com, which the receptionist told us is not included in the room's service and was a mistake on Trip.com's part. Also, on the seventh floor, the wifi was nonexistent.