Hotel München Palace

首先硬件上非常不滿意，雖然知道歐洲的五星酒店和國內沒法比，但也住過好幾個歐洲國家的五星酒店了，這家酒店的硬件條件實在四星都夠嗆，圖片都是我找唯一能看的角度拍的，洗手間狹小老舊的根本沒法拍照，淋浴要站在浴缸裏，還得手動開關一扇玻璃才能站得下…吹風機是那種老的固定在牆上的…攜程寫的提供物品也不對，根本不提供牙刷牙膏，除了洗髮露護髮素沐浴露身體乳外，僅提供兩樣：浴帽和化粧棉+指甲銼刀的套裝，沒有梳子沒有牙刷牙膏沒有刮鬍刀，第一天甚至連拖鞋都沒給，是我寫了留言條留了小費才給的。如果説硬件衹能三分的話，最讓我氣憤的是前台，辦理入住那天前台是一箇中年男士（可能是德國人），登記完證件也填寫完訊息後，衹差刷一個信用卡預付按金，這時候他接了一個電話，和對面非常“激烈”的用德文解釋什麼，然後就開始了漫長的等待。等待了十來分鐘後，他還遲遲沒有掛斷電話，我就像個**一樣等在前台，於是我非常禮貌的問了一下還需要等多久，他居然捂着電話用英文跟我非常兇的説，他現在在安撫一個客人，因為這個客户非常的抱怨，在嚷嚷在哭鬧，所以他必須得先服務他，如果我也嚷嚷也哭鬧，他就先服務我。我都驚呆了，從來沒見過如此無禮的酒店前台。然後我還是忍耐着和他説了OK，又問他是否有別的服務人員，他居然跟我説沒有！因為我辦理入住太早了，按理説他應該下午三點再給我辦理的。我跟他説我知道我到的早了，但是現在還需要我做什麼嗎？他説衹需要刷個卡，不到五秒鐘，就結束了，為了這五秒的操作我等了十來分鐘還被他如此粗魯的對待。真是給我的德國之行留下了非常不好的印象。

安靜精緻！

World-class magnificence and hospitality We stayed at this incredibly luxurious and pristine hotel during the tail-end of our 11 day honeymoon in Europe. Throughout the duration of our trip we stayed at spectacular hotels, with wonderful amenities and hospitality. But my husband and I both agreed that the Hotel München Palace is a world-class standout among many wonderful hotels. The service we experienced was of the highest caliber and the food was overwhelmingly fantastic (we loved the gregarious and warm bartender too)! The room was beautiful and the view of the neighborhood- spectacular. We quite enjoyed the turn-down service in the evenings- complete with chocolates. The hotel was magnificent both architecturally but most importantly highlighted by the amazing hotel staff/service. I will dream of this hotel and hope to lay my head on their cloud-like beds in the future! Thank you for bringing extra sweetness to the end of our honeymoon.

Beautiful boutique hotel in Munichs best area. Short walk to miles of bike trails and the English garden. Lots of great restaurants we ate at Chu Chin a short walk from the hotel gourmet Vietnamese try the pomelo salad.

This hotel hits all the high points: it’s in a safe and lovely neighborhood, the staff goes beyond expectations, the daily service of the room was superior. Every attention to detail. Highly recommended.

Excellent Service, attention to detail. Individually styled rooms, great location.