NH Collection München Bavaria anmeldelser

Svar fra overnatningssted: Dear Johnny B Good,Thank you for taking the time to share your feedback regarding your recent stay at NH Collection München Bavaria. I sincerely apologize for the issues you encountered, which clearly did not meet the high standards we set for our hotel.It is disappointing to hear about the state of your room upon arrival, with the trash can not being emptied and the tissues not fully stocked. This oversight is certainly not acceptable, and I will be addressing this with our housekeeping team to ensure such lapses do not recur.I also apologize for the slow reception service you experienced. We strive to offer efficient and attentive service and regret that we fell short during your visit. I will be speaking with our front desk team to ensure they are better equipped to handle busy periods and maintain the level of service our guests expect.The issue with the television channels is particularly concerning, and I understand how frustrating this must have been. We will investigate the cause and take corrective action to prevent future occurrences.We appreciate your comments regarding the lighting in the room and are glad to hear that you found the bathroom mirror satisfactory. Additionally, while our location is central and convenient, we understand that the surrounding area may not meet every guest's expectations.We truly value your feedback as it helps us identify areas for improvement. I hope you will consider giving us another opportunity to provide you with a better experience in the future. Please don't hesitate to contact me directly if you decide to return.Best regards,Maximilian W. Assistant Guest Relations Manager NH Collection München Bavaria

Svar fra overnatningssted: Dear Nicolle,Thank you so much for your perfect rating and for sharing your experience at NH Collection München Bavaria. We are thrilled to hear that you were happy with your stay during your short business trip.It's great to know that you appreciated our convenient location, clean rooms, and the service provided by our team. Your satisfaction is our priority, and we are delighted to have met your expectations.We look forward to welcoming you back for another pleasant stay in the future.Best regards,Maximilian W. Assistant Guest Relations Manager NH Collection München Bavaria

Svar fra overnatningssted: Dear VVT,Thank you for taking the time to share your feedback. We’re glad to hear that you found our hotel’s location particularly convenient, right across from Munich Central Station. It’s great to know that the room size was suitable for two people and that you appreciated the nearby amenities such as the DM store, supermarket, and various dining options.We hope to have the pleasure of welcoming you back to NH Collection München Bavaria on your next visit to Munich.Best regards,Ann-Kathrin L.Guest Relations Manager

Svar fra overnatningssted: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience during your stay at NH Collection München Bavaria.It’s great to know that our central location made it easy for you to explore Munich on foot, and we’re delighted that you found our hotel exceptionally clean, with helpful staff and a great breakfas. Your recommendation means so much to us, and we’re happy to hear that you see us as a good choice for both business and leisure stays.We look forward to welcoming you back in the future!Best regards,Ann-Kathrin L.Guest Relations Manager

Svar fra overnatningssted: Dear 景观高级房, Thank you for taking the time to leave us a positive review of your stay. We are pleased that we were able to convince you with our service, the location and the friendliness of the staff. We would be delighted to welcome you again at our NH Collection Munich Bavaria. Best regards Ann-Kathrin L.- Guest Relations Manager