Hilton Mumbai International Airport

This was is not Hilton Standards. Location was average, not much areas to eat or buy things. Upon checking in for the hotel - one reception lady staff was lovely, very seamless checkin. However it all was horrible once we entered the room. Very outdated rooms, some electrical issues with lighting and broken lamp cables. Very noisy as there was construction happening, was lied to that there was no construction happening on that level. Hot water tap was pouring out dirty water - cannot trust using water at all. Shower was also the same. Brought this to the hotel’s attention 3 times - no one took it seriously. We had no choice but to stay in the room - as hotel staff did not offer alternative room. Plumber arrived and checked the water and said they were doing construction - turned the hot water on left it running until it was clear, he then left. After an hour later again it was dirty and pouring out muddy water. Hotel staff did nothing and was told to use cold water. This was horrible standards from the Hilton Brand. I would recommend other hotel as they much better in quality rooms, location and safe water conditions.

An 1800s themed hotel which has really beautiful interiors. The service was top-notch and the staff is really hospitable. This was my second time staying here and I wouldn’t think twice before booking here again. Location is close to the airport but getting through the traffic can be a little tricky. They even gave us 2 complimentary drinks and really made me feel the most comfortable I’ve ever been. Love it!

Nice and hospitable place. It could be made better with more efficient Air conditioning