Bjergudsigt Hotels in Hanoi

"Room was nice,clean and big. Comfortable bed. I got an email before arrival from the hotel offering pickup from the airport. I replied the morning on the day of arrival wanting to book this,but never got a reply and no one was there at the airport. It was right in the middle of tet/chinese new year. But a bit annoying when offered. Also,the soundproofing is not that great so you can hear the aircrafts landings and departures throughout the night. Besides the negatives,this was a decent place for 1 night,when arriving late or departing early. Friendly staff."

"Positive: - Amazing room, great wood smell, a lot of small great details. We had the deluxe room with two saunas. - Motivated staff to support us. We had a bath issue, technician there within the hour. We wanted access to the pickleball field (perfect by the way!), staff came running with the key. - Great decor. A lot of different colorful flower everywhere, fruit tree, pond with frog. Also, thousands of beautiful light illuminates the resort at night. Very pretty. Don't expect amazing rice field though, it's a print out (look at the pictures). - Very calm, away of Hanoi loudness (it took us one hour of transit from Hanoi for d500 000 of taxi). Fresh air! - Good wifi and smart TV, but wasn't able to Chrome cast from my phone. Negative: - Food : Breakfast was literally insta ramen... And Food prices were high for Vietnam (see menu picture). You need cash to pay (can't pay by card), but they allowed us to pay it all on the last day (we booked a cab to a bank 15min away to take out cash). - No English speaker staff: We made it work through WhatsApp and Google translate. - Check in/out: There is no reception desk. We were guided to our room by the 24h guard (positive), but we needed to ask the staff the next day about the wifi password. - No map of the resort or guided tour. Also, the resort is still under construction. - The ”rock” rooms are artificial (sound empty when you kick it). - We didn't use the pool since the water was green. - There is no scheduled weekly activity, so it's really to relax. Staff recommended to visit the ”nearby” national park, but it was 1h away. - Nothing in the immediate area outside the resort, you have to walk 30-40min in either direction to find other restaurants or shop. (We walk it once and booked a Grab the following time)."