Hotel Avante, A Jdv by Hyatt Hotel

房間乾淨整潔，佈置好，位置方便

酒店的附近沒什麼逛街的地方。🌟

This place is a dump!!! We stayed here only one night. We were going to stay for two, but it was so bad, we left early. It's very pretty when you walk into the lobby, but it all goes downhill from there. To begin with, we asked for an ADA room on an upper floor. As soon as we got into the elevator, it started to violently shake, like an earthquake. It was so bad, we didn't even go into the original room because I was not comfortable with using that elevator one more time. We were given a tiny ADA ground floor room instead. The room seemed fine until we started to settle in. The bathroom was advertised as an ADA room with a roll-in shower. No, it was an old tiny tub with a bunch of ADA bars on the walls. The shower head was so loose that it made it hard to use. The faucet was not properly attached to the wall. I thought is was going to come off in my hand. The tub was so narrow that I almost fell while showering. Again, this was supposed to be an ADA accessible bathroom. The bath towels were sized for children, they didn't even cover my body. The advertised "special" soaps and washes were so highly fragranced that they were unusable. One light switch controlled the fan and a bright overhead light. There was no way to have one or the other. There was another switch that controlled another light in the ceiling. It was apparently on a timer, it just looked like a regular switch. So, while using the toilet, I ended up sitting in the dark. The whole room was dingy, dirty, and looked like a throwback from the 70s. The desk chair looked like it had cigarette burns in the seat, on further inspection it was just wear and tear. The alarm clock was so old that it had an iPod dock on it. Who uses those anymore??? The cabinet door where the refrigerator had a broken hinge and was falling off. The AC only worked on and off, it was basically useless. The pool area was just as dingy and old. The bottoms of the pool and jacuzzi had patches of cement missing. I t was so gross, I didn't want to get in. On a positive note, the staff here was lovely. Steven, at the front desk, took very good care of us, trying to find a room that would fit our needs. The early morning person, I didn't get his name, was also very helpful. Honestly, this place looked like an old timeshare property that they tried to update into a cute little Boho Boutique. But, they must have hired the cheapest and most inexperienced contractors, or perhaps a family member, to do the job. I would NOT recommend this place to anyone. STAY AWAY!!!

I would rate this one as above average for its class (3 star business hotel). The building itself is quite old and probably used to be a red roof in or something similar in the 80s, and it's always interesting to see how the chains update this kind of building. I think they did pretty well with the rooms. Mine was clean and quiet, and everything was in good repair. The decor is fine. Not nice, but fine. Good enough for a 3 star hotel. The bathroom was clean with no mold. The elevator was rickety and would shake on the way up, hopefully they get that sorted. Breakfast here is unusual. There's no buffet like you would normally get at a 3 star business hotel, and there's no dining room. Instead you call the front desk and order off of their limited alacarte menu with things like a breakfast sandwich, avocado toast, waffles and yogurt parfait. You end up with less food, but what you do get is of better quality than the usual high carb low nutrition fare at hotel buffets, and so I actually like this setup. The staff was friendly and pleasant to deal with. I would stay here again.

Absolutely perfect hotel - happy it's part of Hyatt. I loved the quietness of the property and we loved the pool and hot tub. Breakfast was nice as well (loved the ham sandwich!) Free parking, free WiFi, nice snack shop available too! Loved the staff especially RJ.

Noisy rooms, noisy ancient air-conditioners, maintenance issues galore. This is going on my "never again" list purely based on being unable to sleep at night due to the noise. Some issues with management attitude at reception left me with a slightly off-putting start.

Our room was dirty, had blood spatter on the back of the bathroom door, dirt and dust throughout the room, and even drips on the wooden slats of the blinds. Our door to the room also wasn't secure and didn't close properly. We didn't realize this until our last night when I pushed on the door and it just popped open! anyone could have gotten into our room and taken our things at any point in time. When we told the front desk about this he just smirked and made no attempt to correct these mistakes.

Wonderful experience. Hotel is very clean, everyone working there is friendly and welcoming. Location is perfect us for dine out and meet people. We see a lot of cars in the parking at night (free parking) but hotel is very quiet, so we could sleep well. We loved the hotel.Thank you very much!!

Cute boutique hotel! We found this hidden gem near home and it became one of our favorite places for staycation during the COVID lockdown years. It is right on El Camino with many dining and shopping options nearby. Walkable and with easy access to the 237/85/208/101 freeways. The pool was one of our favorite features and the management added a gym recently along with new interior decorations. The staff are super friendly with a level of hospitality worthy of its association with the Hyatt Jvd brand.