Courtyard Nashville Mount Juliet

Courtyard Marriott Mt. Juliet is my go to hotel for all of my business trips. Excellent customer service and an overall great experience. They have a shining star in the Bistro. Everyone calls him Uncle Leroy because he makes you feel like family. He has the BEST customer service and make my stay enjoyable each and everytime.

No internet. Down for a week, and they didn't tell us until after we checked in and got settled trying to connect with the internet. In room coffee maker didn't have a basket. Couch in room missing cushions. Toilet flow was low Staff were helpful and pleasant for what they could do.

Our experience at Courtyard by Marriott Nashville Mount Juliet was exceptional! The staff was very friendly and accommodating, the facilities are as clean as can be, and the location is ideal. Uncle LeRoy went above and beyond to ensure every aspect of our stay was top-notch.

I booked a suit as a “mini get away” for a couple days. One of the first things I noticed when I walked through the doors was how clean the lobby looked. Upon check in, the front desk was friendly and check in went very smoothly. Parking is free and not a very long walk from the elevators and they do furnish luggage carts in the lobby if needed. Since it is just one set of elevators it was easy to find my room. The room was impeccably clean; no stains on the carpet, bedding, or couch, and bathroom smelled like it had been cleaned literally right before I walked in. The bedding was just the right amount to keep you warm but not hot and the mattress was the most comfortable one I have ever slept on, especially for a hotel. The suit had two dual controlled thermostats for the living area and the bedroom, allowing me to keep the bedroom slightly cooler. The only negative was the room wasn’t as quiet as I would have liked. The A/C unit is very loud when kicking on and off and outside sounds could be heard very easily. Overall I had a very pleasant stay and will be back!

This is the second time I have fallen for the description of a courtyard having a restaurant. There is a small bistro, with wings. That is it. We were specifically looking for a hotel with a restaurant. It is pouring outside, with dense fog. Very annoying.

I tried calling this hotel before we arrived weeks before . And no one would answer the phone not even Marriott could help me . The night Clerk when we first arrived was very non-caring especially when we told her we need to switch rooms because of insects. The person that called me about my complaint did not act like she was interested. The only saving grace was the bartender.