Residence Inn Nashville Mt. Juliet

I love that hotel. Excellent!

Marriott has a new policy - if you stay less than 7 days they won't clean your room. That is not how it looks when you read their policy (see attached photo and below), but they will refresh your room (clean towels and take out your trash (sometime) every other day. The rest is up to you. Si if you go and see piles and bags of trash outside rooms or in the trash cans by the elevator, this is why. Their posted policy does not make this clear - it says "every other day service, not mentioning that service means towels and trash only (if they remember). After several attempts to get an answer, I finally received slightly more detail in an email: "Me: What is service? Housekeeping services, for Select and Extended-stay Hotels, such as Residence Inn, are divided into three categories. Please note, if you have your DND sign on your door, we cannot enter your room. Full Clean - This happens on the seventh day of your stay. Your kitchen, living room, bedroom, and bathroom areas are fully cleaned. This does include a linen change. Refresh- This happens every other day of your stay. Your dirty towels are replaced with clean towels and your trash is emptied from all bins, in your suite. This does not include a linen change. Wellness check - This happens if housekeeping services are declined and the guest is staying for more than seven nights. Me - If I stay in a Marriott, do I get proper cleaning every other day? Marriott's Housekeeping model is different for each category of hotel. Premium Hotels, excluding Resorts, will offer Daily Service Select and Extended-Stay Hotels will offer Every-Other-Day Service (Residence inn is Extended-Stay) Luxury Hotels/Resorts and Premium Resorts will offer Daily Full Clean Service While staying at our property, we are happy to provide you with clean sheets, extra towels, toiletries, or any other items you may need, if available. " So I will probably move back to Hilton (full clean every other day) as soon as I have cashed in all my points.

It has great staff and is very clean. We had to reroute our trip due to our flight being canceled. We went from hotel to hotel everything was booked. The staff here was very welcoming and got us in the only room they had left. The breakfast was great we will come back to this hotel if we are ever back in this area .

Clean, well equipped, with a pleasent staff.easy to find. Good location. They were wonderful to help when I had an extra request. Close to freeway and airport, but not so close that we could hear the noise. Recommend a great restaurant!!!!!!

I stayed here for 4 nights as part of a business trip. Overall, a really pleasant stay and I would certainly stay here again. The service, the room, the gym, the pool and the amenities were all great. A very good and comfortable stay. There is plenty of parking at the hotel. There is also a small ‘pantry’ be reception where you can purchase drinks and snacks. During check-in, the entire team on the front desk were welcoming and very helpful. I was given all the information I’d need during my stay. My room was great. Very spacious and comfortable. As a frequent traveller, I have experienced almost every time of hotel bed. This one was very comfortable. Lighting in the main part of the room was lacking. It could have done with a large main light in the centre of the room. The bathroom was large and functional. However, the large single pane glass panel is not large enough or could do with a door. There was water spillage every time I showered. I would also like to have seen a handheld shower head in addition to the wall mounted showerhead. The shower controller for pressure and temperature is combined and ideally these should be separated and able to be controlled independently. The coffee machine in the room was OK. Would have been nice to have a larger selection of pods. Also, the plastic top for the disposable cups were the wrong size (too small). Housekeeping is on request and I didn’t need it for my short stay so I cannot comment on the quality. However, I had ordered take away and left my food outside my room on a couple of occasions and these were cleared away. I used the gym twice during my stay. It was functional and had everything you could need in a hotel gym. There was a water fountain located inside the gym to allow you to fill up your own water bottle. There were fresh towels available there so didn’t need to bring down from the room. Breakfast at the hotel was a small buffet selection. I didn’t eat at the hotel so can’t comment on the quality of the food. There were 2 options for coffee. A lighter and darker roast. Both were nice. There are several restaurants close to the hotel and plenty of UberEat options that serve the hotel. There is also a Walmart super store close to the hotel. I look forward to my next visit.